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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen was nice addition
Everything Things was just fine I would recommend this place for anyone from out of town to stay. It’s very nice clean, cozy, comfortable, pleasant atmosphere and very quiet. My stay here both times been very nice. The staff very kind pleasant and on my next day this will be the place I Will stay at
Business response:
Dear Guest, We are delighted to know your stays with us have been so consistently positive and that you found the environment clean, comfortable, and peaceful. It is also great to hear our team’s kind and welcoming approach made a strong impression. We truly appreciate your recommendation and your continued trust in us, and we look forward to welcoming you back to Extended Stay America again on your next visit. Sincerely, Hotel Management
Everything was good I would recommend that people stay here than in some of those hotels my stay was very pleasant the place was always very quiet and kept very clean
We got a room on the main floor that had a weird smell. In addition, the countertop and cabinets had some sharp corners from previous wear and tear. The front desk staff immediately changed our room to one upstairs, and it was great. The front desk staff was very very friendly!
Business response:
Dear Guest, We are delighted to know you had an overall positive stay and that our team made such a strong impression with their friendly and responsive service. We appreciate your understanding regarding the initial room concerns, and we’re glad our front desk team was able to assist and provide a more comfortable alternative promptly. Your comments mean a great deal to us, and we look forward to welcoming you back to Extended Stay America again soon. Sincerely, Hotel Management
Kitchen was not equipped but we did not need it. Just stayed one night. Room was very dated. Overall property run down. Grounds are dirty with trash everywhere. Room was not very clean. Toothpaste from previous occupants on the counter.
Business response:
Dear Guest, We’re sorry to hear that your stay did not meet expectations, particularly with the overall condition of the property and room. The concerns you described regarding cleanliness and upkeep are not acceptable, and every room and surrounding area should be properly maintained and prepared prior to guest arrival. Your feedback has been shared with our housekeeping and maintenance teams to reinforce more consistent attention to overall cleanliness and presentation. We appreciate you bringing this to our attention and ... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,542 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.