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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing fancy but clean and friendly Staff friendly and informative and helpful Clean. Some things dated, but in okay condition
Business response:
Dear Martha, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you appreciated our amazing team of associates and also found our accommodations clean. We have noted your observations and will share them accordingly, as our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts and enhance our accommodations. We are delighted that your overall experience was positive, and we hope we have the chance to welcome... read more
Needs some updating
NICE
Business response:
Dear Sunao, Thank you for sharing your feedback and for taking the time to leave us such a kind comment. We are delighted to know that you had a pleasant experience and enjoyed your stay at Extended Stay America. Our team continuously strives to provide comfortable accommodations and quality service for every guest, and it is always rewarding to hear that our efforts are appreciated. Your positive words truly motivate us to maintain high standards of hospitality. We look forward to welcoming you back soon for another enjoyab... read more
No problems
The staff were great and the bed was comfortable. The room was clean. Would definitely stay here again when in the area. Thanks.
Business response:
Dear Bonnie, Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you found our staff great, the bed comfortable, and your room clean. Providing a welcoming, comfortable, and well-maintained environment is a top priority for our team, and your kind words affirm our efforts. It’s always rewarding to know our guests have an enjoyable stay and plan to return. We truly appreciate your support and look forward to welcoming you back for another excellent experience at Extended Stay America w... read more
Buen servicio
No crime, no noise, no dirt We had no complaints whatsoever. I didn't notice any dirt at all, we both slept very well and we didn't have any complaints about the staff. It was all normal, uneventful, peaceful. We would stay there again. It was only $90 with tax
Great front desk staff but overall cleanliness wa. The lady working at the front desk was very friendly and helpful. Check in was quick and easy. I was disappointed in the dirty conditions in the stairwell and the dirty smell. The hallway carpet definitely needed vacuuming. The carpet in our room was old, stained and very worn. The bathroom floor did not appear to be clean. After a wonderful check in experience, I just wish the level of cleanliness had been better.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,488 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.