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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a very nice and simple stay. The bed, bathroom, and kitchen area were nice and clean. The staff was nice and there were no problems among neighbors or the outside area
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed the comfort of your well-appointed room and that our associates left you with a good impression of our hotel. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
Business response:
LaSandra, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Marti, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Our stay was very comfortable the hotel was very clean in quiet the staff was caring in friendly
Business response:
Delores, thanks for taking the time to review your visit at Extended Stay America. We are delighted to know you liked our well-maintained hotel and were impressed with our courteous service. Our team has appreciated you for recognizing our efforts. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nicely done It was nice, relaxing, slept well, and enjoyed having a kitchen but need to fix the cable choice and TV had an older remote from a bad cable co
Business response:
Bill, thank you for staying with us at Extended Stay America. It’s a pleasure knowing you had a great time with us and loved the excellent facilities and service we offer. We hope to see you again soon. Sincerely, Hotel Management
Great and Comfortable Stay!!!!!! Nice quiet and clean
Business response:
Marcus, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
solar eclipse Staff was really nice. They wee overwhelmed I think with amount of people due to eclipse. But, they handled it well and should be told they did a great job.
Business response:
Thank you for being our guest at Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was good to have you here, and we hope to welcome you back soon. Sincerely, General Manager
Did not have smoke rooms Good place but no smoke rooms great desk service Good desk service Good desk service
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with the service provided by our Front Desk associates. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
The Ritz it's not The Ritz it's not, but we didn't pay for the Ritz, either. There were issues with basic cleanliness throughout--including overfilled trash cans in the stairwells that desperately needed to be emptied, and a rather prominent smell of salty cabbage in the hallway. But it was quiet, and I got a good night's sleep.
Business response:
Thank you for your candid feedback. We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,162 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.