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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady that checked me in was nonchalant and not welcoming. Other than, the stay was great!!!
Business response:
First of all, we apologize for the behavior of our associate, and thank you for informing us of this incident. We provide thorough training for all associates, and we will redouble our efforts to ensure this does not happen again. However, we are pleased that rest of your stay was enjoyable. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Will stay again! I was very pleasantly surprised and would stay there again. I wish they brought new towels to your room. I had a small child. I will ask for extra towels upfront next time. I wish the trash cans for the hotel were not in the stairwell full of trash for 2 days. Otherwise great value for the money. Thank you!
Business response:
Kim, thank you for being our guest at Extended Stay America - St. Louis - Westport - Craig Road. We are glad to see you enjoyed your time with us and found us to be a great value in the area. We also appreciate your suggestion and have taken a note of the same. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, General Manager
It is what it is Nice spot to be in the city. It away from the city. It can stand to be cleaner.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - St. Louis - Westport - Craig Road. We are delighted to read you had a comfortable stay and that our location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Good stay
Business response:
Thank you for your fantastic review! We're pleased you stayed at Extended Stay America - St. Louis - Westport - Craig Road and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
LD's review Having the kitchen, microwave and fridge was nice. They needed to put a lamp on the desk in my room. I had business paperwork and phone calling to do and needed a light on the desk to illuminate my work.
Business response:
Thank you for being our guest at Extended Stay America - St. Louis - Westport - Craig Road. We are pleased to know the kitchenette and amenities in your room met most of your expectations for a pleasant stay. We also appreciate your observation and regret the inconvenience caused. It was our pleasure hosting you, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Inexpensive reprieve from flooding Impressed with cleanliness, staff. Need elevator Praying for woman ahead of me at check-in with 3 children, one on chemotherapy and a new baby
Business response:
Charan, thank you for staying at Extended Stay America - St. Louis - Westport - Craig Road. We are glad to know you not only you loved our clean property but also liked the courteous staff. We value your observation and hope to see you back soon. Sincerely, General Manager
Great experience! Staff was friendly..and helpful. Would love to go again.
Hotel was great. EXCEPT one thing They Never Fixed the tv in our room. It was a very snowy picture
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,090 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.