This profile has been claimed by the business owner or representative.
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Big value for the money Nice place, excellent staff. No, it’s not “5 star” but it is great value for cost and a place we’ll visit again
Business response:
Dear Murray, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing Extended Stay America and appreciating the location and helpful staff. We hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Floors were VERY sticky. Provided cups were broken / leaking and coffee maker was not cleaned. No dish soap or other listed products were available.
Business response:
Dear Traci, Thank you for choosing our hotel and letting us know about your stay. We sincerely apologize for the inconvenience you encountered with the cleanliness and amenities in your room. Your observations have been shared with our housekeeping team, and we will take immediate action to address these issues and ensure a more pleasant experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
Best hotel in the area Ms. Mary made the entire stay worth while!
Stayed for a day. Not given rooms as selected. Had Booked two 2 bed rooms but I was give a 1 bed room being the first checking and my friend checked in at the same time but he was given 2 bed room. Whats the logic?
Business response:
Dear Ajeet, Thank you for choosing to stay with us at our hotel and for sharing your feedback. We apologize for any inconvenience caused by the mix-up with your room reservation. We understand how frustrating it can be when expectations are not met upon arrival. Our team strives to ensure our guests have a comfortable and enjoyable stay. However, in this instance, we fell below your expectations. We will be sure to review our reservation and check-in procedures to prevent such issues from happening in the future. We apprecia... read more
Very friendly staff
Business response:
Dear Tyler, Thanks for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,090 reviews.
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.