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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The good the good thing about the property was it had a kitchenette and that’s what I was looking for The bad thing about the property when I go to try to rebook at the front desk they said you had to do everything online so
Business response:
Ray, thank you for staying with us. We are glad your overall visit to us was pleasant and that you loved our fully equipped kitchen. However, we regret the inconvenience you faced while making a new reservation with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The room was great staff very friendly and accommodating. Hallways were trashed the housekeeping staff dragged the trash on our way out made the hallway smell bad.other guests were smoking marijuana by the exit doors
Business response:
Lisa, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with most aspects of your stay and that you were pleased with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. However, we apologize for the oversights that kept your stay from being perfect. We will address this with the appropriate individuals and make sure we prevent such reoccurrences. Thank you again for taking the time to tell us about y... read more
The front desk staff were amazing! They were very helpful and accommodating to my changing schedule. !
Business response:
Megan, thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Very convenient location to highways and eating establishments, stores. Unfortunately: because of COVID rules; You have to request everything necessary for cooking, eating, drinking, etc… But Mgmt was compliant with anything I asked for; So no complaints there. Suite was good value for the price.
Convenient location. WiFi and cable went out during rain storm (not thunderstorm, just rain). No amenities.
Business response:
Thank you for your review. Although you liked our location, we are sorry for the unexpected cable outage during your stay. We also regret not meeting all of your expectations. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,090 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.