This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasure It was awesome. Peaceful clean comfortable and a pleasure
Business response:
Audra, thank you for staying at Extended Stay America and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management
I love the laundry room with the vending machines on the first floor. I love the kitchenette and the fact that the WiFi actually works, unlike its sister hotel. The rooms are nice for an affordable hotel, and my only complaint is that the rooms, while they appear clean, haven't actually been cleaned. You should at least mop the floors and get rid of the cobwebs on the ceiling. This is a pandemic, people want to feel safe. I also have a problem with all the guests who aren't wearing masks in the hallway or being instructed to... read more
Business response:
Laura, thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our thoughtful amenities. However, we are sorry our room was not in a spotless condition. We take standards for hygiene and cleanliness very seriously, so please be assured that we will follow up on your concerns and take appropriate action. Please know, we realize the importance of all the safety measures in this unprecedented situation, and we will ensure all such guidelines are being followed. On behalf of everyone here, we in... read more
Enjoyed the area and quite surroundings thank you thank you
Business response:
Thank you for choosing to stay with us. We are delighted to have exceeded your expectations with our convenient location and peaceful surrounding. It was our pleasure accommodating you, and we hope you will make Extended Stay America your home away from home whenever your travels bring you to our city. We look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Was not sure what to expect, looking at the outside of the building. But once inside the room, the space was decent for the price!
Business response:
Isiah, thank you for being our guest. We are happy to know you had an overall pleasant stay with us and liked our spacious accommodations. However, we are sorry if you had any inconvenience. We hope to welcome you back so that we can provide you with an even better experience and earn the highest rating. Sincerely, Hotel Management
I absolutely hated the worker there Jessica very snobby and rude she needs to be replaced
Business response:
Nyesha, thank you for being our guest. We apologize you did not experience the best from some of our associates and regret the disappointment it caused. Your feedback has been discussed with the appropriate individuals to make sure this is not repeated. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management
Could be cleaner but the staff were amazing and nice as heck.
Business response:
Roy, thank you for reviewing your stay with us at Extended Stay America. We are happy to know you were impressed with the courteousness of our associates and that overall you had a pleasant time while you were here. However, we regret your disappointment with the cleanliness of our property. We have shared your feedback with our housekeeping team to be more diligent going forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It was just a bit run down and devote fixes need to be made.
Business response:
Thank you for taking the time to post your review and letting us know that you had a pleasant time with us. Meanwhile, your feedback gives us the information we need to better serve our guests. We can appreciate that you were hoping for a more up-to-date experience. We hope the other aspects of your stay made up for this and that you will come back to see us again on your next visit to this city. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,090 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.