This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bugs galore and the floor needed a good mopping.
Business response:
DearMichael,Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case, too. However, we are sorry our cleanliness issues disappointed you. We will work on this with our team and see how we can better our guest's experience as we advance. We look forward to hosting you again on your next visit to our area.Sincerely,Hotel Management
I couldn’t check in but the staff was respectful and tried their best to accommodate me.
Business response:
DearJuanita,Thank you for choosing our hotel and providing feedback. We are disappointed to learn of the issues you experienced on arrival. We will check with our team to determine what went wrong and ensure these concerns are improved. On the positive side, it is also good knowing that our team was attentive and tried their best to help you. Should your travels bring you back to the city, we welcome the opportunity for you to stay with us again and receive a much warmer welcome and our outstanding hospitality.Sincerely,Hote... read more
Tub creaked and had visible water damage at the base including a hole where the wall had been damaged at some point. Outside of that 5 star.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 3.5 star rating with 1,715 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.