Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.'s cover image

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

3.1
  • Hotels
  • St. Louis, MO

About this business

HospitalityHotels

Location details

11827 Lackland Rd., St. Louis, MO, 63146, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,317 reviews
Select a rating
R's profile image
R 
11 years ago

Will not stay here again Shower dribbled, refrigerator noisy so I shut if of and then it leaked water. Furnishings were dusty. Coffee maker was cruddy on top. Hair on sheet. Bedspread soiled. Did not like the hotel calling to do a survey before I arrived. 

Anonymous's profile image
Anonymous 
11 years ago

Three days for a plumber Room was non-smoking but smelled of smoke. Rooms were loud. "Continental breakfast" was a stale bagel . Then when the toilet backed up they said it would take three days to get a plumber. If you want to visit a third world save your money and visit here. The low standard of living will be equaled. 

Ms. Jones's profile image
Ms. Jones 
11 years ago

Need painting & updated...Rooms smell. Only positive was the room was cheap 

R's profile image
R 
11 years ago

Bare Bones This was a bare bones extended stay. 2 forks a couple plates , one sauce pan. Loud refrigerator, slow drain in the tub, no blanket. I asked and got a blanket but they weren't able to provide a frying pan. Pretty crappy all around, but it was cheap. If you book a room here bring everything you'll need ….. 

Jessica's profile image
Jessica 
11 years ago

Disgusting. Horrible service. Let me start and finish by saying I waited 45 minutes to check in because no one came to the front desk. Instead they stood around the corner talking and laughing. There were 3 other guests with me. And then they had the nerve to have a horrible attitude when they did come to help me. Thanks. That's why I left after one night when I had booked a multi night stay. 

Grant Zhang's profile image
Grant Zhang 
11 years ago

bad service wifi can't be connected. TV can't be watched. I order a two twin beds room, but the waiter give me a one queen bed room, and changed very difficultly. 

Nathan's profile image
Nathan 
12 years ago

Not open They were not open or available when I tried to check in so I had to go to another hotel. Do not stay here. 

Betsy's profile image
Betsy 
12 years ago

Looked good from the outside This hotel was awful. The staff was nice but the room was trashed. Paint on the floor, the bathroom door had a hole punched in it, the toilet seat was completely cracked apart and the toilet was stained really bad, the kitchen cabinet was gross, handles were broken off and there was used silverware and cups and plates. The wires were just hanging from the ceiling where the smoke detector should have been. The paint on the wall was chipped. I'm surprised that the bed was clean. Half of the lights ... read more

Joe's profile image
Joe 
12 years ago

DO NOT RECOMMEND Staff very friendly. Limited amenities. Bedding seemed worn. Sheets very dingy. Pots, pans and dishes dirty. Room in total was not satisfactory. I spent my initial hours finding a grocery store to purchase cleaning supplies to sanitize the area. I could not recommend this Extended Stay. 

Business response:

Joe - Thank you for taking the time to write a review of your stay. I’m happy to learn that you enjoyed our friendly staff. Still, I’m disappointed to hear that our level of cleanliness did not meet your standards. I will meet with our entire staff to improve our cleaning procedures. Please know, while we do not offer toiletries in our guest rooms, we do have an amenity basket available at the front desk for guests to enjoy upon request. Again, your feedback is greatly appreciated. We do hope that you will give us another ch... read more

Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?

Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 3.1 star rating with 2,317 reviews. 

When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?

Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.