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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great I really did enjoy myself during my stay here .i like all the accessible that was included..that wad a Blessing and i appreciate the reservation reserved discount ..Thank you
Business response:
Anthony, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with your well-appointed accommodations and that you had a great time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
I had to wait outside the office for 20 minutes because they close the office and don’t keep people in there over night.
Room was dirty ,no amenities soap or shampoo,only one towel for 2 guests
Business response:
Thank you for reviewing your stay. Although you had a comfortable stay, we are sorry for the cleanliness issues you experienced. Your comments have been shared with the housekeeping team to ensure this does not repeat. Kindly note, our brand standards require us to keep the in-room amenities and toiletries available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. We hope you will give us the chance to redeem our selves in the future. Sinc... read more
It was decent not the best not the worst. The air conditioner kinda sucked.
Business response:
We are happy you were pleased with most of our services, but we apologize that your stay was not perfect. We are sorry for the issues with the air conditioner. Your feedback will be shared with our maintenance team to fix it. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
The stove wouldnt work, we had to go buy pots and pans to use. The staff was helpful but not always available.
Business response:
Thank you for being our guest. We are pleased to know you liked our associates, but we are sorry for the service and maintenance issue you encountered. We will share your feedback with the appropriate team so that we can improve our service and facilities going forward. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.