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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The shower was not cleaned from the last persons who stayed there. Their bar soap was still I. The shower along with empty shampoo bottles. The toilet was also dirty with hair and urine on the seat.
Business response:
Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy, and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincere... read more
This hotel was well worth the price. I have paid more for hotels that I would not stay at again. I would definitely recommend this hotel.
Business response:
Thank you for your kind review. We are so happy you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we like hearing that we have accomplished just that. Thanks for recommending us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Safe lighted clean home like environment also enough parking close to your room
Business response:
Thank you for making Extended Stay America for your home away from home. We're delighted to know you had a great time with us and that you loved our parking facility. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I love extended stay. Only thing missing was a coffee maker but wonderful none the less.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Home Away From Home This has always been a great place to stay and they've upgraded their rooms to add hardwood floors since my last stay several years ago. The outside didn't look as well kept as I remembered but I chalked that up from us just going into spring, I'm sure the grounds keeper will be out soon to clean up the landscaping. My stay was great, only problem I encountered was when using the bathroom sink water poured out the pipes and onto the floor, I was able to place the bathroom trash can under to catch it but s... read more
Business response:
Dear Amy, we are delighted you chose to stay at Extended Stay America. We realize we are a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We appreciate your recommending us, and we look forward to your next visit. Sincerely, Hotel Management
Review Overall great stay
Business response:
Stephanie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Meh
Business response:
Parker, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.