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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you book with hotel.com or any other 3rd party website the charge you a hundred dollars deposit. Had 2 cards locked cause something about address didn't match location so fraud was alerted. Had to unlock n go to an atm only stayed one night and took more then 30mins just to get a room key. Wasn't the only person with this problem there. Never again will I book at an extended stay again.
Business response:
Leonor, thank you for the feedback. We are sorry for the disappointment you had with the cards and regret the inconvenience it caused. We have shared your feedback with the front desk staff, and steps have already been taken to keep these mistakes from being repeated. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Just a trip alone Everything was ok would stay again
Business response:
Thank you for choosing Extended Stay America for your solo trip. It’s a pleasure knowing your visit with us was an enjoyable one. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Check in was slow. The person behind the counter could've used some help. Five people were in line.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Also, your comment regarding the check-in will be shared with our front desk team so that they can take the necessary steps to make our future guests experience a better one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Quick check in, clean facility, recommended.
Business response:
Thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you liked the service provided by our front desk staff and enjoyed our clean property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was very clean, nice, and quiet! Super comfortable
Business response:
Thank you for the excellent review of Extended Stay America. We are thrilled to know you were impressed with our well-kept property and that you had a relaxing time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.