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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DON'T COUNT ON USING KITCHEN. Butbquiet/clean USELESS KITCHENS!!! NO Oven. No cooking or eating tools (pan, forks, plates, even a paper towel. The whole POINT. OF ESA!!) Walls weren't too thin, breakfast don't factor in, dryers in laundry ARE DISGUSTING and coated my clothes with lint (traps screwed in). Easy area QT in parking lot. Happily stay again for the price.
Business response:
Alexandrea, thank you for reviewing your stay. We're sorry for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the concerned departments, and we're taking immediate steps to make sure future guests do not encounter the same problems. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope you will give us a chance to impress you ... read more
Nice stay but could do a little better I feel they should make sure things are working properly before renting a room to anyone. Yes the bed was comfortable but the past 3 times I've been there, there is something wrong with the room assigned to me and I have to be switched to different rooms.
Business response:
Thank you for being loyal to Extended Stay America. We are pleased to know you had a good stay with us. We appreciate your feedback and hope to see you back in the future. Sincerely, Hotel Management
Happy Stay Overall The staff was super nice and helpful. The room had beds that were not particularly comfortable and there was mold in the kitchen sink area undet the faucet knobs. This made me sick as i have an extreme sensitivity to mold which probably would not affect most people.
Business response:
Carol, thank you for choosing Extended Stay America. It feels good to know you had a great stay and that you were awed by the courteous service provided by our team. However, we are sorry for the inconvenience you had in your room. Your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
People jus hang out all night outside
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Linda, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Business response:
Tamaje, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Wonderful, welcoming, warm, friendly, customer service second to none.
Business response:
Carl, it was a pleasure to read your fantastic review about Extended Stay America! We strive to provide our guests with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests! We hope to be your hotel of choice every time you visit St. Louis. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.