This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ok stay Was ok, great location for my purpose. I only spent 6 hours in the room and that was to sleep.
Business response:
Jack, thank you for choosing Extended Stay America. We’re happy to know our location was ideal for your needs and that overall you had a pleasant stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great experience!!! The employees there were very helpful, polite and made me feel comfortable there.
Business response:
Ruben, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management
Satisfaction I stayed here before way back in 2013 but I must say that they are in need of some remodeling and I stayed at extended stay all over the US most have updated to more modern televisions in there rooms this one has not but I got the room for quality time with my lady and it served it's purpose so I guess I am satisfied with my stay
Business response:
Joseph, thank you for returning to us once again. Although we are glad you had a comfortable stay, we are sorry our hotel was not up to your expectations. We have taken note of your feedback and will share it with the people in our organization who are responsible for formulating plans for future renovations. We promise your next stay with us will be a much more positive experience. Sincerely, Hotel Management
Relaxing Good
Business response:
Ruben, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice place to crash after a concert with a nice price.
Business response:
Thank you for choosing Extended Stay America while you were here for a concert. We’re glad to know you found us to be at a fair price and that you loved all the aspects of our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The overhead light flickered, and the lamp next to the bed would turn on so we had to walk around in the light of one wall lamp and the bathroom light. There was mold on the shower curtain. And one of the outlets next to the bed was coming out of the wall.
Business response:
Thank you for staying at our hotel. We are sorry for the issues you encountered in your room and regret the inconvenience it caused. Your feedback has been shared with the respective team so that we can improve our future guests experience. We hope you will give us another chance to prove that we have changed and take your comments seriously. Sincerely, Hotel Management
I like that the property was easy to find and comfortable. No uneasiness.
Business response:
Jahaan, thank you for selecting Extended Stay America for your visit and for sharing your comments. It is good to know you had a comfortable stay with us. We look forward to seeing you again in the future! Sincerely, Hotel Management
nice and quiet hotel
Business response:
It was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Too much money for gross place We were in a non-smoking room but it reeked of cigarettes. There were cigarette burns on a blanket and blood on sheets. Management did nothing about our complaints.
Business response:
Susan, thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We value your feedback and will use it to ensure we are more consistent with our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.