This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed for just one night, the room was smelly and the appliances in the room were dirty. The price was great but I guess you get what you pay for.
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
We do not like to sleep in a hot room. We turned the heat off and the heat from closeby rooms was coming in making it uncomfortable to sleep. We couldn't open the window, because someone could then just slit the screen and crawl in. Not fun and not a good night of sleep. The bed was comfortable though.
Business response:
Mary, thank you for your valuable feedback. We are sorry for the inconvenience you had with your room. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
1 night stay only!! Not very good service and the room smelled of smoke. Good price only for 1 night. Wouldn’t stay longer.
Business response:
Thanks for taking the time to review your experience at our hotel. Although you liked our affordable price, we apologize for the odor and service issue you had while being here. Your feedback is of utmost value, and we will use it to improve our performance going further. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
The staff was very friendly, the room was clean and the bed was comfy. It is definitely a place where I would stay again and recommend. THANKS!!!
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
One Night I stayed one night and it was doable just to lie your head down and clean yourself up but not vacation or anything.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Road trip
Business response:
Monica, thank you for choosing Extended Stay America during your road trip. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I needed some time alone and I stayed an evening here and it was very clean I liked being so close to quick trip to get snacks and coffee!
Business response:
Casa, thanks for choosing Extended Stay America for your weekend getaway. We are delighted to know you liked your well-maintained room and had a great stay with us. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.