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Extended Stay America Select Suites - Tallahassee - East
- Hotels
- Tallahassee, FL
About this business
Location details
3530 Apalachee Pkwy., Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smelled terrible on the first floor!
Business response:
Dear Frank, Thank you for sharing your experience. We sincerely apologize for the unpleasant odor you encountered on the first floor. Ensuring a fresh and welcoming environment is important to us, and we regret that we did not meet this standard during your stay. Your feedback will be shared with our maintenance team to resolve this issue. We appreciate your understanding and patience. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Worst hotel in Tallahassee Awful. Poor service, never anyone at the front desk. Roaches. Very poor level of cleanliness. Left before end of reservation and was unable to get refund for the prepaid nights. One of the worst service/hotel experiences I have ever had
Business response:
Dear Jason, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
Terrible
Business response:
Dear Rafael, Thank you for reviewing your recent stay. We continually strive to ensure an exceptional experience for each guest. Therefore, we are genuinely sorry for not meeting your expectations on this occasion. We hope you will give us another opportunity to provide you with a much-improved visit and prove that we truly value your satisfaction.Sincerely,Hotel Management
Black mold! Danger! Please do not book this room! The photos cat fished me. The place smells horrible. There were drug activity and the weed smell was so loud at the front desk I caught an instant headache. I was there with my kids for their basketball tournament. Next we went in the room and black mold was all around the bathroom tub. The blinds were broken and the water was leaking in the bathroom. Oh the Ac in the building wasn’t working it was extremely hot!! We left immediately. My son has chronic Asthma! I demanded a r... read more
Business response:
Dear Ciearra, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Overnight staff was very rude and unprofessional. I hope I never break down in Tallahassee again and this be my only option to stay at that’s close to the place I bought my car from.
Business response:
Dear Zynisha, Thank you for your review of our hotel. Please accept our deepest apologies for the level of service you received from one of the staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Considering our location, please give us another opportunity to provide better service.Sincerely,Hotel Management
Turn away Dead roaches everywhere , found a ton of hair in bathroom tub, when I went downstairs to get my door dash order , there were people(dope fiends) in the hall way arguing about to kill eachother and blocking the elevator so I can go up to my room , also the whole place smelled really bad
Business response:
Dear Yvonnedre, We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we take these issues seriously. Our team will be addressing the cleanliness concerns and security matters to ensure a safer and more comfortable environment for our guests. Please accept our apologies, and we appreciate your patience. Should your travels bring you back to the area, we hope to have the opportunity to provide you with an improved stay reflective of our commitment to guest sat... read more
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - East
How is Extended Stay America Select Suites - Tallahassee - East rated?
Extended Stay America Select Suites - Tallahassee - East has a 3.3 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Tallahassee - East open?
Extended Stay America Select Suites - Tallahassee - East is open now. It will close tomorrow at 12:00 a.m.