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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was always nosey at night and nothing was being done and there was trash everywhere
Business response:
Dear Trenton, Thank You for choosing us. We apologize for the inconvenience caused by noise disturbances and the presence of trash. Our team is committed to maintaining a peaceful environment for our guests and promptly addressing any issues that arise. We appreciate your feedback and will take steps to ensure that noise levels are minimized and the property remains clean and tidy. Your comfort and satisfaction are important to us, and we hope to provide you with a more pleasant experience on your next visit. Sincerely, Hote... read more
Staff was not welcoming at all. She act as if I was bothering her when I walked in . She was on her personal phone when I first arrived and continued her conversation while checking me in not once did she even put the phone down.
Business response:
Dear Chanel, Thank you for choosing to stay at our hotel. Please accept our apologies for the inconvenience you experienced due to our staff not being welcoming during your check-in. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
I should have read the reviews because this place was terrible. The only good thing I can say is the woman at the front desk was very nice. My room smelled like BO and weed. The entire property just smelled like smoke. I found multiple roaches in my room. The sheets smelled funky and just didn’t seem clean. The overall cleanliness of the property was severely lacking. I did not feel safe walking around the property. It was cheap but absolutely not worth it. Stay anywhere else. I thankfully had an early flight so I was only o... read more
Business response:
Dear Jenna, Thank you for choosing us. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely,Hotel Management
Very poor
Business response:
Dear Tonya, Thank you for choosing us. Having a good impression on the first visit is always nice, but we apologize for disappointing you. It is sad to learn of the inconveniences you experienced while with us. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short, and for this, we regret it. Thank you for your time; we assure you that we will address this appropriately. We are very grateful for your patience and hope to have another opportunity to provide you with the outst... read more
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.8 star rating with 1,125 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.