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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We found cockroaches and other bugs possibly bedbugs within 5 minutes of entering our room. Checked out immediately and willl as for a full refund.
Business response:
Dear Jeffrey, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Do not recommend Dirty, room smelled really bad and we had to open windows and run a/c fan full on.
Business response:
Dear Jeffrey, Thank you for your feedback. It is disappointing that we could not provide you a more pleasant stay. Please know we have strict quality control standards to prevent a situation like yours. However, we are genuinely sorry for the cleanliness issues with your guest room and any oversight in our hotel area, and remedial steps within our housekeeping department are underway to ensure this does not happen again. Thank you for bringing this to our attention. We hope to have you back for the seamless stay you deserve.... read more
This particular visit & stay I regret deeply, remembering I am just 1 individual :( I think the staff had way to many personal agendas than customer care. The noise levels throughout the night was disheartening I chose to make it a 1 night stay, went to another hotel within the area an I am happy with the choice to leave
Business response:
Dear Dino, Thank you for dedicating the time to share your experience. Please accept our apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we did not meet these expectations. We hope to have an opportunity to host you again in the future.Sincerely,Hotel Management
Bad business Bad business did not stay
Business response:
Dear Latisha, Thank you for your comments about your recent visit. It is disappointing that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope to have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
Unclean room Room was unclean, no towels in room, no remote for tv when I checked in. When I went to get towels one of towels had a large stain. There were droppings in my room also not sure what they were from.
Business response:
Dear Evanie, Thank you for your recent stay and for taking the time to post your review. Our goal is to provide a clean environment, excellent service, and an exceptional experience for our guests, so we apologize this was not your experience. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for t... read more
Smells like smoke and rooms floor and toilets haven’t been cleaned.
Business response:
Dear Michelle, Thank you for selecting our hotel and taking the time to write a review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.8 star rating with 1,126 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.