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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad hotel The hotel was nasty and infested with roaches we changed room 4 times before we could find a room that was bug free. I would not recommend this establishment for anyone.
Business response:
Thank you for letting us know of an insect sighting. We take this very seriously and we are so sorry for disappointing you as we handle this situation. We appreciate hearing from you.
There was a major discrepancy on the hotel.com website. It stated that the property was "smoke free property." (See photo below). Well, that was not the case.The 4th floor is like a haz-mat zone-- the odor was so thick it was unbearable. We asked for another room, but none was available. The website also list "golf on property." Not that I expected that, but it makes you question the accuracy of the website and hotels.com.
I would not recommend this hotel The hallway and my room in this hotel reeked of cigarettes. The air conditioner was super loud and the cigarette odor intensified each time it kicked on. Upon checking out, it took over 20 minutes for someone to attend the front desk to check me and other guests out and the attendant didn't even ask about the stay.
Business response:
I'm so sorry to hear about your very disappointing stay and especially that you encountered unpleasant smoke smells. Thank you for letting us know how we came across so we can address these things.
Business response:
We are sorry to see a low rating and hope you'll consider staying again for a better experience with us.
Single full size bed ( had reservation for two beds)Uncomfortable. No sofa. Ask for extra pillows and where never delivered. No hair dryer. No cups or glasses or ice machine. Sketchy location
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. I know that doesn't make up for the unpleasantness that you went through but I wanted you to know that you matter to us and we're sorry we disappointed you.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Business response:
We are so sorry you were not pleased with your stay.
This was the worst place EVER. Unfortunately, all hotels were SOLD OUT in Tally😡. I was pissed when I checked in. No one was there to check me in. However, had a sign up that read “We are assisting other customers, make yourself at home. Well, there wasn't a lobby no chairs to sit on to get comfortable. The front desk clerk showed up almost 30+ minutes later. The place was filled with smoke. I hope there is no next tine, but if so, I’ll sleep in my car.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay starting at check-in. We are known for our affordable, clean, and comfortable rooms and we’re sorry you did not enjoy our accommodations. Thank you for your feedback and we wish you the best in your future travels.
Isn’t good conditions,, smell so bad,, we’re fourth person ,, just two towels
Business response:
Thank you for sharing this feedback. I'm so sorry to hear that you smelled an unpleasant odor and did not get all the towels you needed. This is not at all the disappointments we intended for you and apologize for the great inconveniences.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.7 star rating with 1,097 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.