This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was so bad we were supposed to stay there for two nights and we only stayed one night.
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
What a disappointment U really got to pay attention to what you are booking/looking for this place is not a normal motel where they supply all your needs like clean sheets or towels or toiletries its an additional package which mesns you ore money i will not stay here again and they had roaches hallways smelled sour i spent toooooo .much money on that room
Business response:
Thank you for sharing your review, Keshia I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
Unsafe
Business response:
Thank you for taking the time to share your experience with us, Kathy. We’re so sorry to hear that you weren’t able to feel relaxed during your time with us. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this stay.
Dirty room loaded with dog hair and fleas Was not a good stay, besides it being noisy ( possibly poor insulation ) it was not clean, room had dog hair all over the carpet, hair was in the bathroom, including the toilet. And worse of all was the FLEAS, room was loaded with fleas, I took my shoes off and I instantly had about 100 fleas on me! I stay in hotels on a regular basis and this was one of the worse stays. Add to that the front desk closes at 7pm and they also lock the front lobby doors, so the obvious question then is... read more
Business response:
Thank you for taking the time to review your stay at our hotel, Darrin. We sincerely apologize that we failed to live up to our high standards of service and hospitality during your time with us. We are known for providing a clean, fresh and overall comfortable stay - and we are so disappointed that we fell short in these areas. We can assure you that we will address these issues with our housekeeping and maintenance staff to prevent this from happening in the future. Thank you for taking the time to share your experience an... read more
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Nothing special about property in or out. Location close to person I was visiting.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations. We would love to welcome you back if you are in need of a simple, affordable stay. Best wishes in your future travels.
Business response:
We are sorry you did not enjoy your stay with us, Michael. Thank you for taking time to rate our hotel.
Business response:
We are terribly sorry to see that you did not enjoy your stay with us. Our staff works hard to provide a clean, comfortable and pleasant experience and we apologize that this was not what your received. Thank you for this feedback as it will allow us to continue improving.
Roach infested. Smells like animal poop. Request new room and was told none were available. Will never recommend.
Business response:
Oh no! We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us want to see results. We are distressed that you got such a bad impression of our hotel we are sorry for disappointing you.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.7 star rating with 1,097 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.