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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would not recommend this hotel The hallway and my room in this hotel reeked of cigarettes. The air conditioner was super loud and the cigarette odor intensified each time it kicked on. Upon checking out, it took over 20 minutes for someone to attend the front desk to check me and other guests out and the attendant didn't even ask about the stay.
Business response:
I'm so sorry to hear about your very disappointing stay and especially that you encountered unpleasant smoke smells. Thank you for letting us know how we came across so we can address these things.
Business response:
We are sorry to see a low rating and hope you'll consider staying again for a better experience with us.
Single full size bed ( had reservation for two beds)Uncomfortable. No sofa. Ask for extra pillows and where never delivered. No hair dryer. No cups or glasses or ice machine. Sketchy location
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. I know that doesn't make up for the unpleasantness that you went through but I wanted you to know that you matter to us and we're sorry we disappointed you.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Business response:
We are so sorry you were not pleased with your stay.
This was the worst place EVER. Unfortunately, all hotels were SOLD OUT in Tally😡. I was pissed when I checked in. No one was there to check me in. However, had a sign up that read “We are assisting other customers, make yourself at home. Well, there wasn't a lobby no chairs to sit on to get comfortable. The front desk clerk showed up almost 30+ minutes later. The place was filled with smoke. I hope there is no next tine, but if so, I’ll sleep in my car.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay starting at check-in. We are known for our affordable, clean, and comfortable rooms and we’re sorry you did not enjoy our accommodations. Thank you for your feedback and we wish you the best in your future travels.
Isn’t good conditions,, smell so bad,, we’re fourth person ,, just two towels
Business response:
Thank you for sharing this feedback. I'm so sorry to hear that you smelled an unpleasant odor and did not get all the towels you needed. This is not at all the disappointments we intended for you and apologize for the great inconveniences.
You get what you pay for. Had a quick stop and there was nobody at the reception to check us in for about 30 min, after we got our room the smell of cigarette was strong and we could not sleep well that night.
Business response:
I'm so sorry to hear about this and apologize for your disappointing stay. That was never our intention for you.
No one at the desk when checking in. Had to call from a phone on the wall. No one answered. Finally a staffer came to the desk. We went to our room and didn’t even step in because the cigarette smell was so bad. When I made the reservation, a nonsmoking was requested. Went back to the desk, had to call for someone again. She didn’t believe us at first about the smoking smell. The smell was like being in a bar. She then offered to spray the room. At this point, asked to be refunded. This was on May 1. The funds have still bee... read more
Business response:
I'm so sorry to hear about these frustrations, especially at such a joyous occasion for your family. I trust everything has been resolved to your satisfaction now.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.8 star rating with 1,126 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.