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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not clean and smell like mildew , not well maintain.
Business response:
Thank you for evaluating your stay with us. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. Your feedback will be shared with our housekeeping and maintenance teams for review and action. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Didn't stay. Just left after opening the room door.
Business response:
First and foremost, we would like to offer you our apologies for the inconvenience you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
In need of some serious renovations the room felt like it may collapse at any moment
Business response:
We appreciate your review. We are sorry your suite fell short of expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Please know we take your review seriously and will use it to improve our guest experience. Sincerely, Hotel Management
The front desk agent was very rude in the iPad at the front desk didn’t process the payment successfully. She had to call someone in I was waiting for 20 mins just to check In. The agent was aggravated in was rude
Business response:
Alexie, thank you for reviewing your stay. We apologize for the impudent attitude of our front desk associates at the time of check-in. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Manage... read more
Worst place I’ve ever stayed in. Terrible customer services, dirty room filled with ants, horrible smell.
Business response:
Thank you for being our guest. We apologize for the poor service you received from our associates. We have shared your feedback with the staff members, and steps have already been taken to prevent these mistakes from being repeated in the future. We're also sorry for the cleanliness and odor issues you encountered in your room. We have discussed your observations with our housekeeping team to see where we went wrong, so necessary improvements to our processes can be made to correct our performance. Please consider giving us ... read more
I didn’t like how unorganized the staff seemed to be. It took an hour just to check in, it seemed as if the staff member that was left over night didn’t know what she was doing and was left alone with no training. There should be more information and details when BOOKING online about age limits/requirements for check-in to not waste the hotels nor the guests time. As well as there was a roach in the kitchen to the room I stayed in that was all full of a stench of cigarettes. There was a pull-out couch with no sheets or blank... read more
Business response:
Thank you for your feedback. We are sorry for the difficulties and the service issues you experienced during your stay. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. We also apologize for the difficulties you experienced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We regret the frustrations you experie... read more
property will send you a message and let you know if I have any questions
nasty had roaches crackheads in parking lot prostituting. place is nasty . shut down
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel ManagementDear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
There was a roach on the bed and tiny ants on the kitchen table. I was switched to another room immediately. However, I will not be staying there again. The facility is in desperate need of renovations.
Business response:
Thank you for posting a review of your stay. We apologize for the trouble you had due to the uninvited visitors in your room. Please be assured that we have shared your feedback with our housekeeping team to prevent such incidents from occurring again. We also assure you that we will share your observations regarding the need to update with the people in our organization who are responsible for formulating plans for future renovations. We hope to have another chance to prove ourselves to you on the next visit. Sincerely, Hot... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.