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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was the worst experience in a hotel that we have had in years. No enough parking space. A lot of humidity smell in room. They offered free breakfast and when we asked about it, the reception clerk told us that we will find a good breakfast in a restaurant 2 blocks ahead. Stay away of this place.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
The front desk person was nice but the room was horrible.Bed sheets were dirty with mucus stains and blood marks both beds included.I had to call for clean sheets and make the beds up myself.this was a one night stay and it was horrible i even checked out early
Business response:
A well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is shared with the appropriate team to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
The rooms were not cleaned and on poor condition. The microwave was rusted and dirty The bathroom had holes on the walls and bathtub was dirty with hair from previous guest. Lights did not turn on and the ac was not working properly. Look elsewhere to stay.
Business response:
Mary, we apologize for your less than stellar stay. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Never again Only thing good about this place is the location for a early morning flight. Run down, seedy and would not recommend.
Business response:
Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that it did not happen during your stay. We do hope you give us another chance in the future to make it up to you. Sincerely, Hotel Management
Room was loaded with roaches. At least 6-7 were present.
Business response:
Thank you for being our guest. You are correct to expect a comfortable, clean and bug-free environment when staying with us. Although we regularly treat, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Thank you for bringing this to our attention. We work hard to make our guests happy, and we failed in this case. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Since... read more
Horrible experience and I stayed here due to its location to the Tampa International Airport. The lobby was okay. There is nothing around this area as far as food goes. The buildings are run down. The room was not really clean, I found a roach in the restroom and the room smelled. The other guests were loud and it was not a safe area. Do NOT stay here.
Business response:
Thank you for your feedback and for choosing to stay at our hotel. We apologize for the issues you experienced in your suite. We work hard to provide a clean and comfortable environment, and we are sorry it was not your experience. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are sorry for the inconvenience you had and not living up to your expectations for a pleasant stay. We hope you will give another chance to pr... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.