This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgusting Got in late from the airport booked here. It was rundown and disgusting. Pubic hairs in the bathroom. I’ve stayed at this chain before and it was nothing like this. I could not fathom using the shower. I left in the middle of the night for fear of bed bugs.
Business response:
Any, thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate department to ensure that this doesn't happen again. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Close to the airport... No food close by... The room was in bad shape... Rundown... with a bad odor. Expedia, stop wasting my time with review requests.
Business response:
Thank you for staying with us and posting a review. We are sorry for the disappointment you had with our location and the overall condition of your property. Your concerns will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The location, great! The staff, Ok! The property, not safe, not clean! Took pictures of rust on the entire side of the refrigerator From top to bottom and bath tub shower rod! Toilet paper holder, bathroom sink and toilet paper in terrible condition. One microwave did not work so placed a working one on the dining table taking up space instead of removing the old one, and placing the new one. Spoke with staff regarding the issue however it was not resolved as promised
Business response:
Thank you for being our guest. We apologize for the cleanliness and maintenance issues you encountered and that our staff was unable to resolve it to your satisfaction. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. On a positive note, we are happy to know you liked our ideal location. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
It’s horrible place to stay in. One can rather stay at a Motel which are much cleaner and much cheaper. Breakfast is ‘Grab & Go’ is worst. Layout is like a motel consisting of couple of buildings. Even the lobby is so small that it accommodates only two chairs / guests.
Business response:
Thank you for the review. Please accept our apologies for not meeting your expectations. We are also sorry for the cleanliness issues you encountered and regret our grab-and-go breakfast was not to your liking. Your comments will be addressed with our Brand Leaders to assist them when determining new choices for future implementation. Thank you again for your candid feedback as this helps us to improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay. Sin... read more
When we looked at the room at check in it was fine. The staff provided us with a hair dryer, coffee maker and coffee which was great. When we woke up there were ants all over the table, counter and in the bathroom. We told the front desk and they said this time of year they come in the rooms to get warm but they would make a note of it. We threw out a bunch of stuff in case there were ants in it.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your suite and regret that we could not solve the problem while you were here. Your concerns will be shared with the appropriate team to ensure we deliver a better experience going forward. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.