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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like how unorganized the staff seemed to be. It took an hour just to check in, it seemed as if the staff member that was left over night didn’t know what she was doing and was left alone with no training. There should be more information and details when BOOKING online about age limits/requirements for check-in to not waste the hotels nor the guests time. As well as there was a roach in the kitchen to the room I stayed in that was all full of a stench of cigarettes. There was a pull-out couch with no sheets or blank... read more
Business response:
Thank you for your feedback. We are sorry for the difficulties and the service issues you experienced during your stay. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. We also apologize for the difficulties you experienced in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We regret the frustrations you experie... read more
property will send you a message and let you know if I have any questions
nasty had roaches crackheads in parking lot prostituting. place is nasty . shut down
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel ManagementDear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
There was a roach on the bed and tiny ants on the kitchen table. I was switched to another room immediately. However, I will not be staying there again. The facility is in desperate need of renovations.
Business response:
Thank you for posting a review of your stay. We apologize for the trouble you had due to the uninvited visitors in your room. Please be assured that we have shared your feedback with our housekeeping team to prevent such incidents from occurring again. We also assure you that we will share your observations regarding the need to update with the people in our organization who are responsible for formulating plans for future renovations. We hope to have another chance to prove ourselves to you on the next visit. Sincerely, Hot... read more
Horrible kind of person there, so scary, very bad people arond and on the hotel
Bait and switch kind of business, Will not stay here ever again nor probably an Extended Stay America anywhere. They did not have the room we had reserved/paid for and then they rudely downgraded us AND charged MORE. The receptionist was no help, had no idea about anything (not her fault really, she should have been trained more in customer service and knowing how the hotel operated) and we were told the Manager would not be available until the next day. The room was disgusting, dirty and we even checked for bed bugs, we hav... read more
Basic health standards not maintained. No cleanliness maintained. Incleaned and unserviced rooms were given to us. Never seen such service. Never recommend. Very very dissapointed. We had to walk out of the rooms as we checked in. Filed for refund as had to stay and pay more at another hotel.
Business response:
Sabi, thank you for your review. We apologize for the cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
I liked the friendly welcome. However the room was filthy, pillows smelled as if they weren’t washed, the AC didn’t cool enough (even when it was set on 26 degrees) and there were two cockroaches. I could not sleep believing they would jump on me
Business response:
Johanny, thank you for your review. We apologize for the insects in your suite and are sorry for the housekeeping and maintenance issues you encountered. Our pest control provider has serviced the hotel, and we are working with the appropriate teams to ensure procedures are being followed to prevent such issues in the future. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.