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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't. Just don't stay here. The whole place is shabby and my room was grubby. So many things contributed to this review - here are a few: *No early check-in *Room smelled vaguely of urine and old cigarettes * No functioning WiFi (when I called the front desk about it, I was given an 800- number to deal with it myself. ) * The room had no cups - not in the "kitchen", nor the bathroom. Called the front desk, they said they didn't service the rooms after 7 pm, and that I was welcome to come to the office where they'd give me s... read more
Business response:
Thank you for your feedback. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
I got there at 2:05 to check in and the first thing the lady at the desk says is “Check in isn’t until 3.” The parking lot was dead and they had plenty of rooms available so I was forced to sit outside in my car for an hour until I could finally get into my room. The sheets were gross with burn holes and blood stains, bullet holes, etc.
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
The property was in great location. While the room had little to be desired
Business response:
Thank you for reviewing your stay. We are pleased to see you liked our location, but we are sorry for not meeting your expectations with our accommodations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The room was infested with cockroaches. The air conditioner worked on the principle of spinning a collection of rusty wrenches inside of a steel drum. Bed had urine stains on it. Refrigerator had kicked in shelves hanging at 45 degrees. Water was shut off for one day to the entire hotel. People congregated, argued and fought outside the paper thin door. When they smoked the smoke would waft into the room.
Business response:
Thank you for choosing us. We sincerelyapologize for the maintenance and cleanliness issues in your suite. Our guests deserve a clean, well maintained, and comfortable suite while staying with us. Please accept our apologies for the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We apologize you did not have a better experience during your stay,and we are certain your next visitwill be wonderful. Please give us ... read more
Do not rent this hotel pls
I did not like the room I stayed in it was not clean, the carpet was old and dirty the pillow cases were dirty and one of the staff was very rude.
Business response:
Thank you for reviewing your stay. We apologize for the cleanliness and service issues you encountered while you were here. Please be assured that we have discussed your feedback with the concerned teams, and we’re working on our protocols so we can be sure to meet the high standards you should always expect from us every single stay. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,063 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.