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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast, cockroaches
Business response:
Dear Suany, Thank you for your feedback. We sincerely apologize for the lack of breakfast and the presence of cockroaches during your stay. This is far below our standards, and we are taking immediate action to address these issues. Your comments have been shared with our team to ensure improvements are made. We appreciate your input and hope you will consider giving us another chance to provide a better experience in the future.Sincerely,Hotel Management
La habitación se puede ver ordenada pero tiene olor a cigarro y no tiene una limpieza profunda. Afuera hay gente tomando en camionetas sin camisa y gente en las puertas de las habitaciones fumando m@rihuana y no le dan como un control y se siente inseguro el ambiente
Business response:
Dear VALERIA, Thank you for sharing your concerns. We sincerely apologize for the issues you encountered during your stay. The cigarette smell and lack of deep cleaning in your room are unacceptable, and we will address this with our housekeeping team. We are also committed to ensuring a safe and comfortable environment for all our guests and will increase our efforts to monitor and manage the activities around the property. Your feedback is crucial in helping us improve, and we hope to provide you with a better experience.S... read more
Worst ive ever been to! Oh my gosh, where to begin....not enough parking, door would not close right and could see right through the crack at the people outside. Windows are filthy! Low flo shower head that not only was filthy rust but hardly any water would come out. Every single person there if not asking me for money was asking for a ride somewhere. No need to buy or bring marijuana, just go outside and smell the air. So many drug deals going on in parking lot. DO NOT STAY HERE. One travelling couple pulled in, looked aro... read more
Business response:
Dear Guest, Thank you for your candid feedback. We deeply regret the numerous issues you experienced during your stay, including parking difficulties, maintenance problems, and concerns about the property environment. Your safety and comfort are our utmost priorities, and we apologize for not meeting these standards. Your comments will be immediately shared with our team to improve our services and facilities. We appreciate your patience and hope to have the opportunity to restore your faith in our accommodations in the futu... read more
I got roaches in my room
Business response:
Dear Harold, We sincerely apologize for the unacceptable experience you encountered during your stay. The presence of pests is a serious issue, and we are addressing it immediately with our pest control team to ensure this does not happen again. Your feedback is vital to us as we work to improve our services and maintain a clean, comfortable environment for all guests. We regret the inconvenience caused and hope you might give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
This place is a dump, flies in the room the bathroom smelled weird and there was homeless people staying right next to my window on the side of the building. The front desk staff gave somebody my room number that I did NOT want to want to see I didn’t even stay in the room just pay more and get a better room elsewhere
Business response:
Dear James, Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. It is unacceptable for flies to be in the room, and we regret any discomfort caused by the unusual smell in the bathroom. Your concerns about security and neighboring guests are also troubling, and we are addressing these matters internally to prevent future occurrences. We understand your decision to seek alternative accommodations. However, we are committed to improving and providing a comforta... read more
Everything about this property was not good at all and I ended up not even saying there. Roaches and people stealing your things were not the experience I wanted to have. Upon checking in, I rebooked another room in Brandon.
Business response:
Dear Shanelle, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
I choose this place due to it being close the the airport I had the worse stay and sleep people outside all night partying and could not sleep. I felt very u safe.
Business response:
Dear Wanda, We apologize for the discomfort and inconvenience you experienced during your stay. Your safety and well-being are of utmost importance to us, and we regret that you did not feel secure. We take your feedback seriously and will address any disturbances with our team to ensure a more peaceful environment for our guests in the future. Thank you for bringing this to our attention, and we hope you will consider giving us another chance to provide you with a much-improved experience.Sincerely,Hotel Management
This place is not for family trips Halls were as dirty as a dirt road. There was trash and cigarettes. One morning We had to fill a form to get clean towels and pick then up in the afternoon. When we went to pick them up, they were not there. No clean towels available. Our toilets clogged, we were given a plunger. Breakfast-cereal bars and muffins.
Business response:
Dear Guest, We sincerely apologize for the inconvenience and cleanliness issues you encountered during your stay. The condition of our halls and the delay in receiving clean towels are unacceptable, and we regret any inconvenience caused. Additionally, we apologize for the lack of clean towels and the inconvenience with the breakfast options provided. Please know that we are addressing these concerns with our team to ensure improvements are made. Your feedback is valuable, and we appreciate you bringing these issues to our a... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,005 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.