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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was by far the worst hotel I have ever encountered. To be right next to the airport for convenience is embarrassing. The trash was piled up in the hallways, the stairs were all dirty and sticky. It was "free breakfast" but it was only cold coffee and energy bars. Please do not stay here.
Business response:
Dear Zoila, We sincerely apologize for the disappointing experience you had during your stay. It is unacceptable that the cleanliness of the hallways and stairs did not meet your expectations. We also regret that our breakfast options did not satisfy you. Your feedback is valuable, and we are committed to addressing these issues promptly. Our goal is to provide a comfortable and pleasant stay for all our guests, and we hope you will give us another opportunity to demonstrate our improvements. Thank you for bringing these con... read more
Roaches everywhere. Staff was friendly.
Business response:
Dear Francine, We sincerely apologize for the pest issue you encountered during your stay. While we are pleased to hear that our staff was friendly, the presence of roaches is unacceptable. We take cleanliness and guest comfort very seriously and are addressing this issue immediately. Your feedback is invaluable in helping us improve our services. We hope you will consider giving us another chance in the future to provide a much better experience.Sincerely,Hotel Management
Staff was nice and polite but there were roaches all over my room. Counted 3-4 with pictures also. Requested refund
Business response:
Dear Deric, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Sticky floors and dead bugs Super beat. Deep wear and tear on cabinets. Scratches all over appliances. Sticky dirty floors. Had to wear socks to walk around. Dead bugs on bed and chairs. Filthy walkways. Elevator didn't work. Vague smell of cigarettes in the room. Sheets were clean though.
Business response:
Dear Rodney, We are sorry to hear about the issues you encountered during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations. Your feedback regarding the condition of the room and facilities is concerning, and we will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We appreciate you bringing these issues to our attention, as it allows us to rectify them promptly. We hope you will gi... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,005 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.