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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to get updated; strong cigarette smell and it is non smoking/cigarets on the ground like people smokes there; uncomfortable bed; unreachable on the phone; the pool was closed for safety reasons???? I only spent one night. The guy that checked us in was nice and friendly.
Ya hace más de 15 días y no me han reembolsado mi depósito
Bed had a black stain. No iron or ironing board. Snack machine credit card system was not working, plus snacks were very expensive. Almost $5 for a tiny bag of chips. Almost $4 for a bottle of soda. The whole place smelled like marijuana.
Business response:
Dear Sheila, Thank you for sharing your experience with us. We sincerely apologize for the concerns you encountered during your stay, including the stained bedding, lack of in-room amenities like an iron and ironing board, and issues with the snack vending machine. We also regret the odor you mentioned, as we strive to maintain a fresh and welcoming environment for all guests. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate attention and corrective action. We appreciate your fee... read more
Wouldn’t extend my stay The room looked as if it was being remodeled the floor was dirty the bed was in the middle of the room with no sheets, pillows and the headboard off the wall. The bathroom had no towels or a shower curtain not even hand soap. When I went to the front desk I was only given sheets and towels nothing else after waiting 20-30mins outside because she was by herself( I don’t blame her) the house keeping told her that the room was cleaned the day prior because of the holiday
Business response:
Dear Ian, We sincerely apologize for the condition of your room and the inconvenience you faced during check-in. The lack of basic amenities, incomplete room setup, and long wait time are not reflective of the standards we strive to maintain. While holiday staffing challenges can occur, it’s our responsibility to ensure rooms are fully prepared before guest arrival. Your feedback has been shared with our housekeeping and front desk teams for immediate review and correction. We appreciate your patience and understanding, and ... read more
Pues te piden un depósito de 100$ el Cual no lo devuelven según el acuerdo
Business response:
Dear Zuyen, We apologize for any confusion or frustration regarding the $100 deposit. Our deposit policy is in place to ensure the protection of both guests and property, and it is always our intention to return it in full as long as the room is left in good condition and all policies are followed. We appreciate your input and hope to welcome you back soon. Sincerely, Hotel Management
It is not like the pictures at all, smelled funny charged more deposit than they advertised. Definitely not what they are offering stay away
Business response:
Dear Ashley, Thank you for sharing your thoughts. We’re sorry to hear your stay did not reflect the expectations you had before arrival. Providing a comfortable and reliable experience is important to us, and we take all feedback seriously as we work toward that goal. Your comments have been noted and shared with the appropriate teams for internal review. We value every guest’s perspective and hope for the opportunity to provide a more positive visit in the future. Sincerely, Hotel Management
The counter help was friendly and helpful. The hotel itself was dirty and bug ridden.
Business response:
Dear Thomas, While we are glad to hear that our team provided warm hospitality, we are sorry to learn that the condition of our property did not meet your expectations. Cleanliness and comfort are top priorities for us, and your comments regarding the cleanliness and pest issues are deeply concerning. We have shared your comments with our housekeeping and pest control teams to resolve the matter promptly. We appreciate you bringing this to our attention and hope you will consider giving us another chance to deliver the quali... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,228 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.