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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need better security The room was adequate but they have no security to control excessive noise all night long by other customers..the noise started and continued talking loud ,yelling,,etc at midight and continued till I opened my door and told them that we were trying to sleep..after some argument they entered their room
Business response:
Dear John, Thank you for sharing your experience with us. We apologize for the inconvenience caused by noise disturbances during your stay. Providing a peaceful environment is important to us, and we regret that other guests disrupted your rest. We appreciate your understanding and proactive approach to addressing the issue directly. Our team will continue to monitor noise levels to ensure a more comfortable experience for all guests. We hope to welcome you back for a quieter stay in the future.Sincerely,Hotel Management
Not worth a stay. The office wasn’t open, so we had to wait for check in. There are two of this brand within 5 miles of each other. Our reservation didn’t specify which hotel it was. Therefore we waisted time going to the wrong one. The main door had no sash, therefore dirt, leaves and small items could blow into the room. Accomodations were old, rusted and mildewed.
Business response:
Dear Guest, We are sorry for the inconvenience caused on your arrival and any confusion with your room reservation and location. Please allow us to recheck with the concerned team, as this differs from what we expect our guests to leave with. Giving a clean and comfortable atmosphere is our priority, and we regret that this was not your experience. Also, feel free to reach out to the front desk team for assistance on the matter. We appreciate your business and look forward to seeing you for a better experience. Have a great ... read more
Run down property. The pictures shown are not of this property. Dirty and in disrepair. Staff was not friendly either.
Business response:
Dear Mark, Thank you for your feedback, and we apologize for the experience you had during your stay. We strive to provide a pleasant and comfortable environment for all our guests and regret that we fell short of your expectations. We are addressing the cleanliness and maintenance issues with our team to ensure improvements. Your comments are valuable, and we appreciate your input. We look forward to welcoming you back for a better stay.Sincerely,Hotel Management
No recomiendo estadía en ese hotel , horrible todo
Business response:
Dear Blanca, Thank you for sharing your feedback with us. We apologize for any dissatisfaction you experienced during your stay. Your comfort and satisfaction are important to us, and we take your comments seriously. We are actively investigating the issues you raised to ensure improvements are made. We value your input and hope to have the opportunity to address and resolve any issues. Thank you for bringing this to our attention and we hope to welcome you again soon.Sincerely,Hotel Management
My flight was delay and didn’t make it on time and the hotel charged my card and didn’t get to stay there and no refund last time I book to that hotel
Business response:
Dear Byron, Thank you for sharing your experience, and we apologize for any inconvenience caused by your delayed flight and our cancellation policy. We understand your frustration and regret that you did not have a positive experience with us. We strive to provide excellent service and will review our policies to ensure clarity for all guests. We appreciate your consideration and hope to have the opportunity to welcome you back and provide a better stay in the future.Sincerely,Hotel Management
Room had roaches & smelled like smoke
Business response:
Dear Matthew, We sincerely apologize for the disruptions during your recent visit. We understand that your cleanliness expectations were not met and the condition of the delivered room needed to be at par. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will discuss with them and the housekeeping team to ensure all necessary measures are taken to prevent fu... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,005 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.