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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unsanitary hair in the carpet, crumbs on the floor, vinyl flooring on the bathroom floor peeling up, dirty caulk, loose tiles in the shower. Dirty carpet in the lobby. The lobby has an odor. The desk clerk did say he was aware and was waiting for a new one to come in. The walkways are awful. I have photos if you like.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
La mujer de la recepción muy mal educada
Business response:
Thank you for staying with us and for sharing your review. We are sorry you encountered the service issues from our front desk associates, as this is unacceptable. We have reviewed your feedback with the appropriate individuals, and steps are being taken to ensure such concerns are not repeated. Thank you again, and we look forward to having another opportunity to show that we are passionate about providing great experiences for every guest. Sincerely, Hotel Management
Will never stay here again. Dirty carpets, dirty bathtub, limited parking spaces, no exhaust fan in the bathroom.
Business response:
Marites, thank you for sharing the specifics of your stay. We sincerely apologize for the cleanliness issue you encountered in your accommodations. Please be assured we will address this with our housekeeping team to ensure we are flawlessly preparing each suite for our guests. We have also noted your additional comment and will share it with the appropriate individuals as we are continually striving to improve our guest experience. We encourage you to try us again in the near future. We are confident you will enjoy a better... read more
Close to the aiport
Business response:
Sergio, thank you for choosing our hotel for your stay. Although we are happy our location worked well for you, we are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your experience. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Smelly but Clean? Rooms are listed as "Non-smoking", but still have heavy cigarette smell. Rooms are in desperate need of maintenance and repairs, but overall were clean. Bring a full bottle of air freshener and a 12pack and you should be ok.
Business response:
Andrew, thank you for taking the time to evaluate our hotel. We are sorry for the inconvenience you experienced due to the concerns that kept your stay from being perfect. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We hope you will return so we can provide you with the exceptiona... read more
Not clean Dirty. Way over priced. Unfortunately it was the only room available near the airport but in hindsight I wish I would have looked for a sooner flight rather than pay for this room. The floors were sticky and the room smelled. I felt uncomfortable/unsafe outside when coming to and from the room.
Business response:
Katie, please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our Head of Housekeeping and with the department associates in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Safe travels. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.