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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Suramis, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Not worth it The room that i was given reeked of cigarerts, i asked the gentelmen in the front desk if he can change me to a diferent room and he was not helpfull. Wont stay there again
Business response:
Thank you for your review. We were disheartened to read our accommodations did not provide the value you were hoping for and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping team so that they are more diligent going forward. Moreover, our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are ... read more
Business response:
Quantesha, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Jesus, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Ernest, thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we apologize if we did not meet your expectations or caused any inconvenience you may have had. We hope you allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
It is a nasty hotel. Run down and appears unsafe due to parking lot access to rooms. Bathroom smelled. Looked unclean. Cigarette butts and drugs on sidewalk entrance to room. Security door latch broken. The real joke was the clerk said this was one of the better rooms. Avoid at all costs.
Business response:
Thank you for sharing your feedback. We are sorry for the issues you experienced during your stay and regret the inconvenience caused. We have shared your comments with the housekeeping and maintenance teams to improve our service and facilities going forward. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Business response:
Latoya, thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Hotel es terrible muy viejo y no te cambian ni sabanas ni toallas tienes que lavarlas tú mismo y la cosina de dos ornillas solo silbe una 😌
Business response:
Thank you for sharing your rating. On behalf of our entire team, we apologize for not living up to your expectations during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Overbooked and charged Terrible customer service
Business response:
Flor, we appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Kindly know, for reservations made through a third party, prepaid booking site, inquiries on refund must be made through them, and we suggest you contact them directly. Thank you for sharing your concern. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.