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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The worst hotel in town . Where you go and they don’t wanna change your towels? , well here in this hotel they don’t change towels , they don’t clean room why ? Coronavirus . That is the excuse ! Rough staff always bad actitud . The worst ever
Business response:
Olaidys, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Was charged on credit card but the front desk said didn't go through so had to check out and get room elsewhere.
Business response:
Thank you for your comments. We are sorry we could not accommodate you this time and regret the inconvenience caused. We are reviewing this to see what went wrong so we can prevent this from happening again. Meanwhile, if you have any queries please feel free to reach out to us so we can assist you further. We hope you will reconsider staying with us in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Dont waste your time The place was disgusting and looked trashy. I have never seen a hotel quite like this . I left 10 min after checking in .
Business response:
Aileen, thank you for your review. We apologize for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have shared your feedback with the appropriate departments, and we are working with them to fix the problems you mentioned. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Even though I showed Jennifer at the front desk the confirmation of my reservation for my stay, due to a system error I was not able to check in and had to wait two hours after going back and forth with her, customer service at the extended stay staff and expedia regarding my reservation. I was very unhappy with my visit.
Business response:
Tasha, please accept our sincere apologies for the reservation mix-up during your visit and regret the inconvenience caused. We have taken note of your comments and have shared it with the appropriate team to see what went wrong, so it is not repeated in the future. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
The daytime manager was extremly rude and actually yelled at me
Business response:
Thank you for taking the time to provide feedback about your stay. We are sorry for the unpleasant experience with one of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel.
Once again I booked a room at the facility and was so very unhappy with the outcome . I will never book again with this Extend Stay. I choose this particular one because of the location it’s located within the areas I’m visiting but this time the room was totally wrong and they wanted to charge me another rate if i upgraded but then was told due to families being there they couldn’t. I booked a double with a sleeper sofa,but was given a one bed double and a sofa pullout.Just the overall stay was HORRIBLE !!
Business response:
Mashelle, thank you for choosing our hotel due to its convenient location. Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we truly regret disappointing you. We are committed to providing a comfortable stay with exceptional service, and we hope to have an opportunity to better your experience whenever your travels brin... read more
Business response:
We are disappointed to learn that we did not meet your expectations. Please accept our apologies for failing to provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management
Business response:
Mcclain, thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.