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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to remain your hotel of choice whenever you return to Germantown. Sincerely, Hotel Management
Everything is good
Awful. Pretty sure I got catfished by a hotel. Glad it was for only 1 night. Do not recommend and you should stay away from this one.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We regret that your visit did not meet expectations and sincerely apologize for the disappointment you experienced. This is not the standard of experience we aim to provide, and your comments have been shared with our team for review and improvement. We appreciate you bringing your concerns to our attention and hope you may consider returning in the future, allowing us the opportunity to offer a more positive and comfortable stay. Sincerely, Hotel Mana... read more
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Business response:
Dear Guest, Thank you for taking the time to review your time with us at Extended Stay America. While your comments are brief, we’re glad to know that your visit was overall positive. We look forward to the pleasure of welcoming you back for a more seamless and enjoyable stay. Sincerely, Hotel Management
Yes was cleaned
Everything was good.
Business response:
Dear Guest, We’re thrilled to hear that your stay went so smoothly and met your expectations! It’s always wonderful to know our team contributed to a positive experience. Your kind feedback means a lot and motivates us to continue providing attentive and welcoming service. Thank you for choosing Extended Stay America, and we look forward to hosting you again on your next visit! Sincerely, Hotel Management
Nice location right along Montgomery Ride On bus routes, easy access to shopping and Black Hill Regional Park. Staff were courteous.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,879 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.