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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Guest, Thank you for taking the time to review your time with us at Extended Stay America. While your comments are brief, we’re glad to know that your visit was overall positive. We look forward to the pleasure of welcoming you back for a more seamless and enjoyable stay. Sincerely, Hotel Management
Yes was cleaned
Everything was good.
Business response:
Dear Guest, We’re thrilled to hear that your stay went so smoothly and met your expectations! It’s always wonderful to know our team contributed to a positive experience. Your kind feedback means a lot and motivates us to continue providing attentive and welcoming service. Thank you for choosing Extended Stay America, and we look forward to hosting you again on your next visit! Sincerely, Hotel Management
Nice location right along Montgomery Ride On bus routes, easy access to shopping and Black Hill Regional Park. Staff were courteous.
Yes
Business response:
Dear Guest, We love seeing such a positive rating from your stay. Knowing you had a smooth and enjoyable visit means a lot to us. Thank you for choosing Extended Stay America and for taking a moment to share your experience. Your support is truly appreciated, and we hope to welcome you back again soon whenever your travels bring you this way. Sincerely, Hotel Management
THE ROOM WAS VERY CLEAN BUT I HAD TROUBLES GETTING THE TV TO WORK
Great location clean room, courteous staff at check in and check out. My only problem was the water was going down slow in the bathroom sink and shower. Not much of a selection at breakfast. There were 3 muffins left when we went down for breakfast at 8ish.
Business response:
Dear Guest, Thank you for sharing your impressions and for noting the strengths of your stay. We’re pleased to know you were comfortable and well received by our team. We regret the inconvenience caused by the drainage issue and the limited morning offerings, and we appreciate you bringing these matters to our attention. Your feedback helps guide our improvements. We hope you will visit again so we can provide an experience that feels even more polished and accommodating. Sincerely, Hotel Management
The staff goes out of their way for you. Doesn’t matter the time or day, the staff is always helpful.
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,870 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.