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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
As always, great place for a great price. Professional service above and beyond the norm!!!!!
Business response:
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our service to be above and beyond the norm. Providing a great experience at a great price is what we strive for, and we truly appreciate your kind words. Your support means a lot to us, and we can't wait to welcome you back to Extended Stay America for another fantastic stay. Sincerely,Hotel Management
Awesome It was comfortable
Cleanliness OK but the doors were dirty. I could hear the snoring in the room to the left and the dogs barking in the room to my right. The smell of food in the hallway was all over the place. The person who checked me in was nice. The pictures you see when booking the room are not at all what you get. Maybe the pictures are from the old days. If you cannot find another place it is OK, better than sleeping in your car.
Business response:
Dear Guest, We apologize for any noise disturbances and hallway odors, as guest comfort is important to us. Your comments about the doors and room images are noted, and we’ll review these concerns with our team. We appreciate your honesty and will continue working to enhance the guest experience. We hope to welcome you back for a better stay. Sincerely,Hotel Management
Acceptable, need frills This hotel is no frills; all of my needs were met. The staff was decent enough, though I had to make an effort to get the clerks attention when I checked in despite there not being anything going on. The nearly full size refrigerator was handy; the furniture was adequate though it obviously had seen better days. The bed was comfortable. Shower worked fine. Grab and go b-fast was mildly disappointing but no worse than advertised.
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear that our accommodations met your needs and that you found the refrigerator and bed convenient and comfortable. We apologize if your check-in experience was less engaging than expected and will address this with our team. While our grab-and-go breakfast aligns with our offerings, we appreciate your input and will continue to explore ways to improve. We value your perspective and look forward to welcoming you back to Extended Stay America for a better stay. Sincerely,... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,111 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.