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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone

4.3
  • Hotels
  • Germantown, MD

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

12530 Milestone Center Dr., Germantown, MD, 20876, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,077 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Average Good price for what I was looking for 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice hotel close to the biggest shopping center It was good place so quiet. I will be there all the time I come to MD 

Business response:

Thank you for being our guest. We are delighted to read you enjoyed your comfortable stay and that you liked our convenient location close to the points of your interest. All of us at Extended Stay America look forward to hosting you again soon. Sincerely, Hotel Management 

David's profile image
6 years ago

just okay Very basic hotel that did not smell fresh. Older fixtures. Mold in bathroom 

Business response:

David, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management 

Juan's profile image
6 years ago

Business response:

Juan, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The hotel was fine but minimal luxuries. A curtain instead of a door for the closet. No ice machines. Continental breakfast was coffee and packaged muffins or oatmeal. Bedding and pillows old. 

Business response:

Thank you for being our guest. Please accept our apologies for not meeting your expectations. We received many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore, we do not have ice machines on our property. Your feedback about our breakfast has been shared with our Brand Leaders to consider while planning the menu in the future. We hope you will consider giving us a second chance in the future so we can provide a much better experien... read more

Kevin's profile image
6 years ago

One of the best Extended Stays Hotel snob and this was one of the better if not best ES hotels. Clean, comfortable, functional. Manager has this place in good shape. Desk staff curious about feedback at checkout, which is always a good sign. Very high value recommendation, 

Business response:

Kevin, thanks for recommending Extended Stay America and for the feedback. We are delighted to read you had a comfortable stay and that you liked the service offered by our staff. Thanks again for being our guest, and we look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management 

Gisela's profile image
Gisela 
6 years ago

Business response:

Gisela, we are so happy to know you thoroughly enjoyed your stay at Extended Stay America. It was a pleasure hosting you, and we hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, Hotel Management 

David's profile image
7 years ago

Nice Little get away. The stay was a normal stay. I enjoyed myself and generally do this just to avoid a normal boring weekend at home. 

Business response:

David, thanks so much for the feedback on Extended Stay America. We are thrilled to know you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone

How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?

Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews. 

When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?

Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.