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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic room. One complaint: Hair on bathtub that was not mine, so some questions about cleaning. One observation: Should make sufficient soap, shampoo, etc., available for duration of stay in the room.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had an overall nice time with us, but we are sorry we missed meeting some of your expectations. We have made a note of your feedback and have shared it with the appropriate team. Thanks again, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
David, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Great Great
Business response:
Colia, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
A decent hotel. Could have been more clean.
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Spacious , clean and overall good
Business response:
It was our pleasure accommodating you at Extended Stay America. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. We look forward to sharing your kind comments with our staff! Thanks again and we hope you will visit with us again the next time you visit the area. Sincerely, Hotel Management
Could use an ice machine otherwise great. WiFi was good, water pressure was good, bed was comfortable.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one and that you liked the comfort of our beds. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
A short one night visit. Enjoyed it and would gladly rent again.
Business response:
Jody, thank you for choosing Extended Stay America for an overnight stay. We’re glad to know you loved most aspects of our hotel and that you had a great time with us. We appreciate your great feedback and hope to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,864 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.