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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worth the money It was good for the price. The room was nice, clean and the bed was comfortable. The kitchenette was nice, but we didn't use it. The water pressure in the shower could have been stronger. The breakfast was just granola bars and muffins. The Internet was slow.
Business response:
Stephen, we appreciate your stay and for taking the time to leave feedback. It is nice to read about the enjoyable aspects of your visit, particularly the kitchenette of your room and the value we offer. Thanks for being our guest at Extended Stay America, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Horrible staff
Business response:
Thank you for sharing your candid feedback. We're sorry you didn't experience our staff at their best. We provide thorough training for all associates, and we will redouble our efforts to ensure this does not happen again. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, General Manager
Business response:
Jeff, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
Nice hotel close to the all kind of shopping Great location good to all people recommended to anyone thanks for everything
Business response:
Thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to read our convenient location and courteous associates helped make your stay a memorable one. We greatly appreciate your recommendation and hope to be your first choice every time you visit our area. Sincerely, General Manager
Good for a short stay The place was on the budget end, but still a bit pricey. The breakfast was a joke, it was tea, coffee, some nutrition bars and packets of oatmeal with no bowl or spoon to go with. My first room was a non-smoking room yet it wreaked of smoke. Matter a fact, the whole hotel smelled like smoke. My comforter has ciggariate holes burned in it. The microwave was about to blow up, as soon as it was turned on, it started to spark. The rest of the place was relatively clean, but it could have used a bit of a up... read more
Business response:
Paras, Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know about your dissatisfaction while you were our guests so we had a chance to make things right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Everything a girl could ever ask for. I have no complaints.
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and were impressed with all the aspects of our hotel. We appreciate your business and look forward to welcoming you back soon! Sincerely, General Manager
Very convenient location Convenient location to tour DC and visit relatives in the area. Excellent for a long term stay.
Business response:
Alan, thank you for choosing to stay at Extended Stay America. We are delighted to know our location close to various attractions of the city was convenient for your needs and that you were impressed with the comfort of your well-equipped room. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager
Good place Good place to stay for the night.
Business response:
Robert, thank you for evaluating your stay at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thanks again for choosing our hotel, and we look forward to serving you again soon! Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.