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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Closer to the Soccerplex field-Lax Tournaments The hotel staff was very pleasant and professional. Any questions I had they answered. My entire family/friends were there for our boys lax tournaments. Also people need to remembered that this is kid friendly hotel so if a toddler wishes to walk/run back and forth in the afternoon it shouldn't be a problem. Maybe next time when ppl booked a room and your not kid friendly. Tell the staff not to place you near a child. Or the hotel staff should mention your room is next, or below... read more
Business response:
It was our pleasure to host you and your group at Extended Stay America - Washington, D.C. - Germantown – Milestone. We are glad our location was perfect for your visit and that you all enjoyed your stay with us. Thanks for your feedback. We hope to be of service again in the future. Sincerely, General Manager
I dont know why they gave me a room that smell smohing. i didint like
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again for your feedback, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Washington, D.C. - Germantown - Milestone. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Great price and location Very nice staff and room was very nice. I bought the upgraded wifi for a very small amount and it worked well. I would not mind staying here again. Great location to many restaurants and stores.
Business response:
Nona, thanks for the awesome feedback. We are thrilled to know our location was ideal for your needs and that you were impressed with our courteous associates. It was a pleasure serving you at Extended Stay America - Washington, D.C. - Germantown - Milestone, and we look forward to welcoming you back soon. Sincerely, General Manager
Local facility itself was fine. Staff did its best to solve issues which they did in a satisfying manner. "Extended Stay" computer system did some annoying things that fouled up reservations and issued cancellation penalties. Breakfast items are prewrapped muffins and energy bars.
Business response:
Roger, we appreciate you staying with us. It’s our pleasure knowing our staff took good care of you and resolved the issues to your satisfaction. However, I am disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, General M... read more
Close to 270 Great for the price paid $80 per night clean and close to what I needed. Would return if in the areal again..........?.............?......?.......................................?..
Business response:
Carl, thank you for choosing Extended Stay America - Washington, D.C. - Germantown - Milestone and for your kind review. We are glad to learn you not only enjoyed our well-kept property and convenient location but also found us to be a great value. It was our pleasure hosting you, and we look forward to seeing you again in the future. Sincerely, General Manager
Business response:
We are delighted you had an excellent stay at Extended Stay America - Washington D.C. - Germantown - Milestone. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating of Extended Stay America - Washington, D.C. - Germantown - Milestone. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
First room we got the exhsust fan is broken, request to move was arranged the next day, good location.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that our location was convenient for your needs. However, I am sorry for the issues you had while being here, but I am glad our associates were able to resolve the issue to your satisfaction. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.