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Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent The staff were very helpful and friendly! The manager was really nice! My room was nice and clean the space was decent so is the price.
Business response:
Kathy, thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and affordable rates as well as your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
the service was fast and no need to wait for check in. The staff was nice and friendly.
Business response:
Rose, thank you for your stay at Extended Stay America and for your kind review. We work hard to provide excellent service, so it's always great to learn that it is making a difference. We will share your kind words with our front desk team, and thank them personally for the work that they are doing daily. Thanks again, and we hope to have the opportunity to welcome you back very soon. Sincerely, Hotel Management
Nice Little get Away Nice little get away. You have an oven top and a micro wave so you can cook your own food.
Business response:
David, thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable and that you were impressed with the kitchenette in your room. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Spend extra money somewhere else. You had to call the front desk before checking in ... so they would open the door. Also the clerk forgot to give me a key.. so after walking to my room I noticed I had to walk ALL the way back to get the key he forgot to him me. The general hotel seems gross. Very disappointed.
Business response:
Mike, thank you for staying at our hotel and for taking the time to post a review. We are truly sorry for the problems you encountered with our staff and with your suite. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
Muy bien todo
Business response:
Liana, it was a pleasure reading your excellent review. We are thrilled to know everything went well during your stay and that our service and facilities were to your satisfaction. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Close to airport, very reasonably priced This hotel is very close to the Dulles airport. It is very reasonably priced and the lady who checked us in was very nice. Beyond that, don't expect any luxury. It is an adequate place to stay if you want cheap and close to the airport and you just want a place to sleep beforehand, but I wouldn't want to spend much time there. It's pretty bare bones. Breakfast was included but it was a muffin in a wrapper or a granola bar with a cup of coffee, that's it.
Business response:
Donna, thank you for staying with us. We are glad to read you liked our affordable rates and convenient location. We also value your feedback with regard to our facilities and have taken a note of it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Hotelli lähellä lentokenttää. Huone oli hieman rähjäinen, mutta kyllä siinä yön vietti. Lähellä lentokenttää, muuten ei lähellä ole juuri muuta kuin huoltoasema. Suosittelen autoa. Taksimatkan päässä suuri ostoskeskus. Henkilökunta ihan ok, välillä oli hieman vaikea tavoittaa.
Business response:
Anne, thank you for being our guest. We are pleased to read our close proximity to the airport was convenient for your needs, but we are sorry we missed meeting some of your expectations. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Bad Service Other than the customer service it was ok
Business response:
Joshua, thank you for staying with us and letting us know you had an overall pleasant visit. However, please accept our apologies for the service issue you had while here. We provide thorough training for all associates, and we will redouble our efforts. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 4.4 star rating with 1,543 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.