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Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love the Staff Always my fav hotel
Business response:
Derrick, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. We value your patronage and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Fredy, thanks so much for the terrific rating regarding your visit to Extended Stay America - Washington, DC - Sterling - Dulles. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Washington, DC - Sterling - Dulles. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating about your visit with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America - Washington, DC - Sterling - Dulles will be your first choice every time you visit this area. Sincerely, General Manager
Just so-so Relatively close to airport. Room is dated and is very dark. One night is okay but won't stay here again.
Business response:
Thank you for your review. We are pleased you had an overall nice stay and loved our proximity to the airport. We value your observation in regard to the room and your concerns will be shared with my management to take corrective actions. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for giving us a nice rating regarding your stay at Extended Stay America- Washington, DC - Sterling - Dulles. We are happy you had a pleasant experience with us. We appreciate your business and look forward to seeing you again. Sincerely, General Manager
Business response:
Prakruthi, thank you for your visit. We are glad to see you had an overall pleasant stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
you get what you pay for The most uncomfortable bed I ever slept in. The bathroom door wouldn't lock. The staff was nice though.
Business response:
We regret the inconvenience you had during your stay with us. We’re sorry your good night’s sleep was disturbed and for the issues you had in your room. We have shared your concerns with the respective teams to ensure corrective actions are taken immediately, so that no future guests come across this problem again. On a positive note, we are happy to read our team took good care of you. We value your feedback and hope you will consider giving us another opportunity to serve you better. Sincerely, General Manager
Bed was hard, staff was rude.
Business response:
Julie, thank you for your visit. We apologize for our staff member being rude to you and that you found our beds to be uncomfortable. We will be sure to share your concerns with the management team in an effort to improve our performance. We truly regret the inconvenience caused, and please give us another chance to provide you with the hospitality you deserve. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 3.4 star rating with 2,496 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.