This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joseph, thank you for the wonderful rating! We are glad you had a great experience at Extended Stay America and appreciate you being our guest. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Business response:
Marcos, thank you for your generous rating of Extended Stay America. We are glad you had a great stay and enjoyed all aspects of our hotel. On behalf of everyone here, I invite you to visit us again the next time you are in this area. Sincerely, Hotel Management
Hotel de beira de estrada, fraquissimo... Funcionarios prepotentes, sem passar informacao ou atebdimento correto, quarto bem sujo, banheiro com descarga sem funcionar...
Business response:
Thanks for staying at our hotel. We are happy to know you liked our property and that you had an overall nice stay. However, we are sorry for the cleanliness issue you experienced in your room and regret the inconvenience caused. We have followed up with our housekeeping staff to investigate where we missed a step and will take corrective action to ensure such problems are not repeated. We hope to have another chance to host your lodging needs the way you should have during this stay. Sincerely, Hotel Management
Excellent The staff were very helpful and friendly! The manager was really nice! My room was nice and clean the space was decent so is the price.
Business response:
Kathy, thank you for staying at Extended Stay America. We are delighted to read you loved our courteous service and affordable rates as well as your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
the service was fast and no need to wait for check in. The staff was nice and friendly.
Business response:
Rose, thank you for your stay at Extended Stay America and for your kind review. We work hard to provide excellent service, so it's always great to learn that it is making a difference. We will share your kind words with our front desk team, and thank them personally for the work that they are doing daily. Thanks again, and we hope to have the opportunity to welcome you back very soon. Sincerely, Hotel Management
Nice Little get Away Nice little get away. You have an oven top and a micro wave so you can cook your own food.
Business response:
David, thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable and that you were impressed with the kitchenette in your room. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Muy bien todo
Business response:
Liana, it was a pleasure reading your excellent review. We are thrilled to know everything went well during your stay and that our service and facilities were to your satisfaction. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Spend extra money somewhere else. You had to call the front desk before checking in ... so they would open the door. Also the clerk forgot to give me a key.. so after walking to my room I noticed I had to walk ALL the way back to get the key he forgot to him me. The general hotel seems gross. Very disappointed.
Business response:
Mike, thank you for staying at our hotel and for taking the time to post a review. We are truly sorry for the problems you encountered with our staff and with your suite. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 3.4 star rating with 2,496 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.