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Extended Stay America Select Suites - Wichita - Airport
- Hotels
- Wichita, KS
About this business
Location details
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh... I didn't expect much for the price but I was still disappointed. The rooms look good on first impression, but when you look deeper you start to notice the shortcomings. Thank goodness we were only there for one night with an early flight. If you're planning on staying longer and taking advantage of the kitchen feature make sure to bring everything you'll need as there were no utensils or dinnerware provided. As for the rest of the room - it was VERY bare minimum. No hair dryer, only two very thin pillows, hard bed, a... read more
Business response:
Thank you for your review. We value your feedback and are so sorry to hear that you had a negative experience during your stay. We are particularly disappointed to hear that you were not able to enjoy our clean rooms. We strive to provide a great guest experience with comfortable rooms and friendly service and we will look into everything you've brought to our attention. Best wishes in all your future travels.
Nothing went right They tried to bill me twice. Took an hour to check in. Didn’t offer an upgrade after messing up. Tv was way to small. And there was something mechanical that kept making noise all night
Business response:
We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them with additional feedback on your impressions of the hotel. We wish you the best in your future travels.
Terrible Took an hour 2 get a worker 2 check in. I have a 2 week old and 3 year old mind you. Can't find my reservation after they do and I make it 2 my room i get a text I was charged twice. Guess I'll deal with that in the morning.
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear about your negative experience at check-in. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope the rest of your stay is comfortable and pleasant.
Wichita airport area Front desk closes at 9pm, no coffee maker in room, does NOT except cash. In fact no cash on premises for vending machines or laundry. No ice maker available. Tv cable system does not work. Bad, bad place to stay.
Dirty Dirty Dirty I just can''t believe this place is an extended stay place.My room was so filthy I didn't even want to walk on the floor with my shoes on.
Business response:
I'm sorry you were not impressed during your stay with us. I hope you will give us another chance.
Overnighted in Wichita Bad! The entire building (including our non-smoking room) wreaked of cigarette smoke. We didn't even stay all night because it was giving me a headache. Our clothes and luggage smelled of smoke from being inside the place.
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
The customer isn't always right but... First, i got to witness a frustrated guest who called if they could get towels sent to their room, this woman was told "no, come get them yourself". Second I was getting ready to leave the room the next day. Mind you check out is 11:00. I get a knock on the door by a staff member rudely telling me at 10:07, "check out was 15 minutes ago". I will not be staying there again.
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Business response:
I'm sorry you unhappy during your stay with us.
Took about 45 minutes to check in at 11:00pm. In the middle of the night discovered toilet was backed up after flushing. Otherwise room was clean and cheap.
Frequently asked questions about Extended Stay America Select Suites - Wichita - Airport
How is Extended Stay America Select Suites - Wichita - Airport rated?
Extended Stay America Select Suites - Wichita - Airport has a 3.4 star rating with 771 reviews.
When is Extended Stay America Select Suites - Wichita - Airport open?
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.