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Extended Stay America Select Suites - Wichita - Airport
- Hotels
- Wichita, KS
About this business
Location details
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although its been a couple months since staying there and I did call corporate to complain to not get a call back from anyone as they said I would or said I would.The front desk staff working, manager to ** was one of the most unprofessional crew I've worked with at any hotel Ive stayed at either here in US or out of country. My second day I was at front desk to rebook and talking with the ** talking about the price at $142 and how high it felt it was high, but because it was daily rate. He makes insulting compliment by sayi... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I had reservations at the **************/******* this last month. I called to confirm the day before and was even told my room number. When I left to head down there I tried calling to let them know my approximate time of arrival. No answer... Six different calls. I had a several hour drive. Upon arrival, I was told that they didn't have a room for me. I explained that I confirmed my reservation yesterday and they didn't care. At that time there was two other parties in the lobby in the same situation. I mentioned that appar... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
The review is for *** in ********, ** at ************************************************* They are corrupt and misleading. They led me to believe that I was paying $145 a night when in fact they charged by the night: $145, $275, and finally $427 (w/o tax). I never got confirmation when I made a reservation, and when I was asked to sign the agreement when I got in, all I saw was a line for the signature. There was never any indication of the price going up. I admittedly didn't ask to view the agreement. Buyer Beware! My expe... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
The laundry room was out of order. There idea of a breakfast is coffee and a small muffin. Internet was shotie. Beds ok. Great Coffee. (Elevator was down a few days) Death in parking lot. False alarm for carbon dioxide, fire department came
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
**************** was terrible . Woman at front desk was very rude the day I checked in . When I told her I had been at the front waiting for about 20 minutes she responded No you havent. 2 days later I saw a ***** crawling across the dresser . Someone tried to get in my room , i dont know if he was confused or not but my room was the last room on the hall so he should have known it wasnt his . Last and most importantly the hotel ran out of toilet paper .I went to the front desk to pick up a roll when I ran out and I was told... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to share a... read more
WORSE HOTEL STAY EVER! I stayed at Extended Stay America at the location in ****** ** (********************* We arrived very late (around 2am in the morning). The gentleman behind the counter opened the front door with a long broom stick with a squeezy attached to it. First red flag, but we were tired and just wanted to get some sleep. He gave us the handicapped room (which we did not ask for). When we stepped into the room, it smelled of cigarette smoke, it was so strong. We figured someone was smoking a cigarette outside o... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Cancelled reservation without cause. ****** the manager was unprofessional and threatening.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
If I could give them a 0 I would . My daughter and I checked in yesterday at the **********/Cahaba location. My daughter stayed while I was at work until 11pm. I text her to come down the steps to let me in because I dropped my key in the car and neither one of our keys worked to get back into the room . We were locked out all night . Im sure they have cameras to validate my story . Thank God I live up the street so we went back home. The next morning I returned around 9am and spoke with the manager who did nothing to accomm... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Check in on Sunday, your room will be cleaned the following Monday. The lie detector has determined that this was a LIE. The carpet is stained, the things I intentionally placed on the floor, and the seasonings I put on the countertop to see how well they cleaned are still present! I am supposed to have free Wi-Fi and there is absolutely no Wi-Fi on the second floor ( room 207)! I have personally seen people urinate in the parking lot in front of the manager, *******, and it was totally fine in her eyes!! She has promised th... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guest's is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - Airport
How is Extended Stay America Select Suites - Wichita - Airport rated?
Extended Stay America Select Suites - Wichita - Airport has a 3.1 star rating with 1,328 reviews.
When is Extended Stay America Select Suites - Wichita - Airport open?
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.