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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
The facility isn’t clean. Hallways smelled. The noise level is high. Sheets were stained.
It is so bad for some front desk staff service and it is very difficult to let them cleaning the room although they just did two weeks for one evening time
Business response:
We are so sorry for any issues that you experienced with our front desk and housekeeping schedule, Ling. We strive to deliver a high level of customer service and cleanliness and we can't tell you how disappointing it is to see that this is not what you received. We can assure you that we will reach out to the front desk and housekeeping team to address these concerns and prevent them from happening in the future. Thank you for your feedback and we hope that all your future travels are wonderful ones.
Liked nothjng about this eatabishment.. was double charged then when i realized that t i reached our to your staff but they have been just as helpful.. how helpful is that you ask not at all
Business response:
Thank you so much for being a WoodSpring Suites guest. We are disappointed to read your comments regarding your stay at our hotel. Please accept our sincerest apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you also for your candid feedback as this helps us to improve the experience for all our current and future... read more
Business response:
We are terribly sorry to see that you did not enjoy the wonderful stay that we intended for you. We do hope that you will give us another opportunity to show you a much better experience.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Business response:
I'm so sorry our accommodations did not meet your needs during this stay. Thank you for letting us know how we are coming across and what areas we need to address.
Totally disappointing. Did not realize facility was "bare bones". No lobby, minimal vending, no cooking hardware without paying extra. Though had a "handicap accessible" room that had plenty of grab rails, was unable to take a shower because no shower curtain was provided. Would have made a dangerous situation climbing out of tub onto a wet floor. Very few towels and washcloths provided. One bed unmade upon arrival, the other bed not completely made, though did have clean sheets. If I had been informed as to condition of... read more
Business response:
Thank you for your feedback. We are terribly sorry to learn that you had a disappointing stay. We appreciate hearing your insights and hope your future travels are truly wonderful ones.
My problem was I was told I had a double bed room and only had 1 king! We were in town to officiate a basketball tournament, and with two men, we didn’t have two beds like we were told!
Business response:
I'm terribly sorry your preferred room type was not available. There are so many reasons this can happen and we are sorry for disappointing you.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.2 star rating with 436 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.