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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When i booked my stay.Was told to book for 3 months, Even though I told *******.I only needed a month.Now, I'm checking out early (after 3 weeks) Told I wouldn't get money back that i own more for leaving early. *** changed my room because of the roaches. ***** came with a spray bottle. I was forced to get a large can of Raid.No breakfast which shows in their ads.DON'T STAY HERE.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
This hotel after a month still has my property valued over *******. in 5 attempts to regain my items they have me pieces but not all. Saying they don't remember where things are taken. So to aid on the theft the manager fabricates he was threatened stories ( with every interaction on camera and audio) to appear as a victim in an attempt to insulate himself from returning my personal property. He took property out of my room to place in storage. I owe this place mo money nor did anyone threaten him at any time. In my last att... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
The Fair Oaks/Monument Drive location must be permanently shut down and demolished. Its a menace and eyesore to a great community. There are unhoused people here through an organization and the management only cares about the guaranteed year of money received for housing each tenant and not the actual paying guests. This area has always been a great family focused community and since this *** location changed management some time ago to an extremely subpar management ********* no longer serving the business contractors who u... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to shar... read more
I stayed in ******* at main gate extended stay I booked my room in advance ******** at front desk checked me in was rude when I got to room after a long time of traveling my kids exhausted dirty linen on beds rolled up garbage everywhere used soap in shower floors dirty I went back to front desk she said she can't clean it doesn't know how I then said I'll just clean it gave me two bottoms sheets no blankets or clean towels then 3rd she said there was no ice complaints yet we weren't even home we were out shopping then she s... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I am a Firefighter/Paramedic that traveled to Independence, **** for a business-training trip Feb 4th-Feb 12th. I checked in and was met by cleaning personnel leaving my room, so I just went into my room not noticing anything wrong. I left my room at 5:30 AM for the drive to training center and when down to my vehicle I realized I left my car keys. I went back upstairs when I noticed my room key and the light on the door was not working, and then discovered my door would not lock and just stayed open. I went back downstairs ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Our Team has been made aware of these concerns. Should you have any additional questions or concerns, we invite you to reach out to us directly.
*** IN *********, ******* IS NOTHING BUT A GLORIFIED SECTION 8 HOUSING FACILITY. YOUR RATES ATTRACT LOW-INCOME FAMILIES, WHO HAVE HISTORY IN CAUSING PROBLEMS, LIVING DIRTY. EACH WEEK, POLICE ARE THERE HANDLING DOMESTIC INCIDENTS, HOMELESS PEOPLE SLEEPING ALONG SIDE PARKING LOT, ON FIRST DAY WITNESSED A WOMAN SNORTING COCAINE IN THE STAIRWELL, WALKING IN HALLWAY DRUGGED, PEOPLE PARK THEIR BROKEN DOWN CARS ON BACK END OF LOT, MARKING WITH CONSTRUCTION CONES, PARKING LOT RIDDLED WITH GARBAGE, WILD TURKEYS WALKING PROPERTY, MAKI... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to shar... read more
I booked a room for a week at the extended stay in **** **************, it was advertised as a working kitchenette with microwave and oven. When I got there neither of the appliances worked I told the front desk about it they said they would fix it and never did. 3 days later I complained about it again and the manager assured me they would take care of it that day and still hasn't been fixed. Also there's issues with homeless people living under the stairs and in the parking lot.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
I was charge $250 for smoking in the room. Never smoked in my life. I was the only guest in that room that night. Spoke to multiple people about this and they said they cannot refund my $250. This is not right!
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. However, we must adhere to our policies. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
they do not care about feedback nor will they be changing anything anytime soon. no one actually cares & why would they, the people running this place are no where to be found. probably sitting at home & leaving these poor employees to handle this living h*** on their own. we are leaving this hotel & going to another one. i will be actively telling people how horrible this place is. this has been the worst hotel experience i have ever had. no cleaning supplies provided. cleaning services will not come until MAYBE 2 weeks. my... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.