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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Five years ago I checked in at ************************************************************************* while I was on a business trip to look after my rental property in ****. I was checked in a room with a dirty bathroom. I immediately notified the front desk and waited an hour to take shower, I saw a male cleaning the rooms and notified him the problem. He literally screamed at me, so I went to front desk and the female clerk was very rude and offered no solution or change of room, instead she ask me a to call 3rd party ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I'm late with this review. We stayed at Extended Stay in ***********, ** on 12/30/23. We had reservations for a week stay. We ended up staying one night. It was the worst experience we have ever had in a hotel/inn. The room wasn't clean, no shower curtain, holes in the wall with wires sticking out, kitchen totally not equipped. The most unbelievable issue was regarding toilet paper. There was one roll with barely any paper. Went to the front desk to ask for more and was told they didn't have any, it was suggested to my 77 ye... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I had a prepaid reservation for 4/19-4/21. When I went to check in around 5pm I was told that there were no more rooms available. Apparently they were short staffed housekeepers so the 3 that they had weren't able to clean all the rooms. The lady at the front desk could care less. Her exact words, "I don't know what to say, I have no rooms available, you will have to call whoever you booked thru to get a refund." This was the worst experience of my life. I never had this happen before. I had my daughters with me so we spent ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
This hotel was the worse place we have ever stayed. 1st night we asked to change rooms because of a strong Marijuana presence. We continued to smell this throughout out whole stay when we turned the ** fan on or air conditioner. Then to make matters worse we were charged a smoking fee. The kicker is I've heard 3 different stories why. 1st picture of distinguished cigarette butts, 2nd strong presence of Marijuana and 3rd is now we were vaping. Which neither me or my fianc do any of the above. We are both asthmatic and have jo... read more
I stayed at the Extended Stay ********** ******************* location. The worst stay ever. Not only was I harassed by other guests, I was racially profiled by the manager. She lied and said I smoked in the room when there was no evidence of it. Both my neighbors said they never smelled anything EVER, I see this is how this business treats a black disabled army veteran. I WILL NEVER STAY IN ANY LOCATIONS AND I WILL ADVISE MY FELLOW VETERANS AND ANY WHO SUPPORTS US TO NEVER DEAL WITH THIS BUSINESS AGAIN .
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
I was kicked out of our room all because the employes didn't do their job and get a copy of my id also the manager there needs fired he is a piece of c*** who's disrespectful to everyone including the staff!
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. It is certainly not our intention to create displeasure during your stay with us. However, we must adhere to our policies. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
If I could give no stars I would! This is the worst place to stay. They hate black people. Specifically *** hates black people and has black kids( crazy right). I know that because she loves to fraternize with the guests. Shes just a RACIST POS ! ***** should not be a manager anywhere. He has not control. *******, *** , ***********************, *******, all of them needs to be fired immediately. They make the stay there horrible. Nobody feels safe there. And when you go to voice your concerns, youll be kicked out for it. The... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have had. At Extended Stay Hotels we take pride in ensuring our customers satisfaction. To ensure we resolve your concern, if you would kindly advise which of our hotel locations (address, city, state) you are referencing so we may quickly assist in providing a resolution? The property location did not successfully come through when your concern was submitted.... read more
Bedbug all over bed pillows room very nasty dirty front desk very disrespectful have video and pictures on bedbug crawl all around the hotel room and hotel was aware cause I heard the front desk lady say check on the room
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Dirty never as toilet paper and I have been harrest buy some front desk employees. One of employees spit in my face and has done horrible things to me and say bad things.the hotel is falling apart i really want to talk to someone.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.