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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our business contractors paid. And, then the motel manager came to our rooms in one hour to tell us to leave before we had gone to sleep.We did not get a refund. The place is only for a gang. People should avoid this Extended Stay America Motel. The man on the second floor said that the vending machines were full of bed bugs. We have filed to get a refund from the corporate office for Extended Stay America.Our business contractors need to have a safe place to stay.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
CAUTION!! Do not stay at this place. It is very dirty. It is a non smoking motel. What a joke it smells like cigarettes. Complained but nothing done. Room had old food under bed light fixture had dust that had to build up for months. Blood on carpet, stained pillows, bed sheets, and pad prescription pill on floor. Disgusting. ***** the general manager said I would not get reimbursed. I asked her to come to my room with me to see how disgusting it was, she declined to see it.So please be aware of how bad this place is. Also d... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
No smoking policy yet daily smelled weed and/or cigarette smoke. We were there for 4 months. The icing on the cake is having food stolen by management. A food pantry delivered food to the room where we stayed but had left. They sent me a text with a photo. I immediately called the hotel stating I had a photo text ensuring my food had been delivered. I asked if they would hold the food for us at the front desk as my son was coming to get it: a box, a brown bag, and a white sack. Someone took it. It was no where to be found. I... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
These people stole from me. I paid for one night stay, got charged for one night, but later found out they charged me for two additional days on my credit card. I have called their main office and nothing has been done. I would recommend you stay away from these hotels.
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Should you have any additional questions or concerns, we invite you to reach out to us directly.
I just left my room to go check the mail. But the cart isn't my way. I'm in a wheelchair so I moved all the white towels in my way. So I didn't roll over them in to the elevator push the button say something to my friend and get bombarded by yelling from the maid Who already has a bad attitude She says rude comments about the guest here Now my stay is on the line because she got a bad attitude
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to shar... read more
Due to circumstances, I've been staying at *** for around 6 weeks. I prefer it here as noone else has a kitchenette. The staff was nice, and took care of almost all problems on the spot (burnt out lights, broken burner, etc). On my last night stay in ****** (Feb 28), the power went out around 10:00pm and stayed off until after 7:00 the next morning. I woke up around 4, freezing my **** off with no good way to warm up. After I checked out, I asked the desk clerk that, since things were so bad last night, I'd like her to offer... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
I have lived at the extended stay Frankford in ****** for two years. In the past Ive given it good reviews but now this place is a disaster. We havent had heat during and after the freeze. No air conditioning either. No hot water for the past two weeks. The pool hasnt been open since I moved in. Laundry doesnt work half the ************** doesnt work. There is no breakfast, no decent internet. No hot tub. There ad is a complete lie. Called corporate and there attitude was not caring. To make things worse right before all thi... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Our Team has been made aware of these concerns. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Yes, this is the third time I had to stay for business over here at the extended stay in *********, *******. The one off *********** Road not the ************ the lady at the front desk at the ************ is very nice and friendly and there is always at the front desk. The extended stay across the street however, theres a guy in a girl that works the front desk. Every time the guy is there he says theres no more rooms available every time never fails the ladies just smoking in the back parking lot with drug addict it appear... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have encountered. We are constantly striving to better our guests experience, valuing comments such as yours to help us to focus on our efforts. Thank you again for your comments. Our Team has been made aware of these concerns so that we can provide a better experience for you and our future guests. Should you have any additional feedback or would like to shar... read more
I canceled my reservation because of the hotel is dirty was blood on the mattress and I been waiting over 20 days to get our money back and the company sent ** check wrong amount of our reservation refund 100 out of 900 !!! Or more ! Dont trust this company or this hotel tell this day we trying to get our money back for something we didnt even use
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. We will work with our management team to ensure a situation like this is not repeated. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.