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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family fun day at the extended stay. People were very hospitable.
Business response:
Thank you for choosing Extended Stay America while here for a family get together. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you all back soon for another fantastic experience. Sincerely, Hotel Management
Extended Stay Away From This Place. ~ A unit on the 4th floor had stink bugs n the kitchen light fixture and at least one electrical outlet. ~ Other guests were smoking marijuana on the floor inside the no smoking building. ~ FIRE ALARM SYSTEM IS FAULTY. The alarm would not go off in the unit yet I received multiple phone calls from the front desk throughout my stay. One even at 3AM which made me unplug the hotel unit phone. ~ Highway traffic was too loud and heard with windows and drapes closed. ~ Linens were stained. ~ Bed... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having... read more
I came up here with my fiance and daughter for his birthday. The room was very comfortable. When looking for the DVD player, we were informed that they dont have DVD players. But, the stay was enjoyable and would stay again.
Business response:
We are delighted you chose to stay with us at Extended Stay America while you were here for the birthday celebration of your fiance. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Thank you for being our guest, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
No comment
Business response:
William, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Convenient location. Friendly staff. Good price.
Business response:
Kari, thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only liked our friendly staff and convenient location, but you found us to be a great value. It was a pleasure having you stay with us, and we hope you will choose us again soon. Sincerely, Hotel Management
Overall experience was very nice! I would stay there again.
Business response:
Thank you for your fantastic review! We are pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
A great place to stay
Business response:
Yehuda, we are delighted you had an outstanding stay at Extended Stay America, and you loved all aspects of our hotel. Thank you for your review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 792 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.