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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasantly surprised! Love the place. Staff was extremely friendly, helpful and courteous. We needed to switch rooms and they did so without any hassle. Rooms are clean and roomy. Was pleasantly surprised to see a full kitchen in the room. Bring groceries and save on eating out!! Looking forward to going back. Great stay.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. We look forward to having you back for a future stay. Sincerely, Hotel Management
The common areas on the upper floors were not properly cleaned on a daily basis
Business response:
David, thank you for your review. We are glad you enjoyed your stay overall. However, we are sorry for the cleanliness issues you encountered in the common areas. Your feedback will be shared with our housekeeping team for review and action. We hope we will have the pleasure of welcoming you again when your travels bring you back to the city. Sincerely, Hotel Management
Good times It was nice
Business response:
Eric, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for your response.
Business response:
Thank you for your response.
Staff was excellent and the room for the price was great! Easy drive to the casino
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. It is delightful to know you appreciated our convenient location and spacious rooms, as well as our friendly service. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Family fun day at the extended stay. People were very hospitable.
Business response:
Thank you for choosing Extended Stay America while here for a family get together. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you all back soon for another fantastic experience. Sincerely, Hotel Management
Extended Stay Away From This Place. ~ A unit on the 4th floor had stink bugs n the kitchen light fixture and at least one electrical outlet. ~ Other guests were smoking marijuana on the floor inside the no smoking building. ~ FIRE ALARM SYSTEM IS FAULTY. The alarm would not go off in the unit yet I received multiple phone calls from the front desk throughout my stay. One even at 3AM which made me unplug the hotel unit phone. ~ Highway traffic was too loud and heard with windows and drapes closed. ~ Linens were stained. ~ Bed... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having... read more
I came up here with my fiance and daughter for his birthday. The room was very comfortable. When looking for the DVD player, we were informed that they dont have DVD players. But, the stay was enjoyable and would stay again.
Business response:
We are delighted you chose to stay with us at Extended Stay America while you were here for the birthday celebration of your fiance. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Thank you for being our guest, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.