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Extended Stay America Select Suites - Wilkes - Barre - Scranton
- Hotels
- Wilkes-Barre, PA
About this business
Location details
1067 Highway 315, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first 2 rooms didn’t have sheets on beds, the third room was done. It was very basic
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the housekeeping issues you had in both of your rooms. Your comments will be shared with the appropriate teams to improve our accommodations moving forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Good area for the pups and rooms are comfortable. Nice space to stay with your dog family membership
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. Thank you once more for recommending us to future guests. We look forward to hosting you and your pet again soon. Sincerely, Hotel Management
We liked the convenience to the highway, that lets are ok and the price is fair.
Business response:
Thank you for taking the time to share your gracious review. It was a pleasure to know you liked the affordable value we offer and that you found our location to be convenient for your needs. Thank you once more for being a guest at Extended Stay America to others, and we hope to see you soon. Sincerely, Hotel Management
Great location for Mohegan Sun. Very clean and nic Great location for Mohegan Sun. Very clean and nice room.
Business response:
Glenn, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our spotless property. We are also glad you liked our excellent location and your comfortable room. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Property isn’t bad looking and the front desk staff were helpful. The odd rules about getting amenities from front desk are inconvenient. Who has to go to front desk for a set of bedding for the pullout couch when the reservation is for 3 . No brained? Kitchenette had nothing to use - had to ask the front desk for utensils and plates if you needed them. The floors were dirty!!! Hair and scum on bathroom floor and the kitchen tiles are dark but when I went to clean up some water that spilled the rag came back black!!!’ Just b... read more
Business response:
Thank you for choosing us for your overnight stay. We are sorry you were unhappy with our hotel policies and regret the inconvenience caused. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We also apologize for the cleanliness issue you encountered in your room. Rest assured that your comments have been shared with the housekeeping team in an effort to improve our service moving f... read more
Frequently asked questions about Extended Stay America Select Suites - Wilkes - Barre - Scranton
How is Extended Stay America Select Suites - Wilkes - Barre - Scranton rated?
Extended Stay America Select Suites - Wilkes - Barre - Scranton has a 4.2 star rating with 779 reviews.
When is Extended Stay America Select Suites - Wilkes - Barre - Scranton open?
Extended Stay America Select Suites - Wilkes - Barre - Scranton is open now. It will close tomorrow at 12:00 a.m.