Extended Stay America - Shelton - Fairfield County

Jeff 

on Expedia

a year ago

It had a kitchenette, but i had to go down to the front desk and borrow, pots, pants, plates , utensils etc. everything. there was nothing in the room. The room smelled like smoke even after they cleaned it 2x, the top of the frig was dirty, had crumbs and hair on top, TV remote was broken, there was no breakfast in the morning, the property was terrible looking, trash all over, there was a screen from on of the rooms on the ground, one of the light fixtures was broken and had capped live wires exposed outside. There was alw... read more

lauren 

on Expedia

a year ago

The exterior of this property was inviting and attractive. The front desk young man was professional and friendly. The hotel itself was creepy, dingy, and very outdated. The room was the same, dingy and outdated. The carpet was old and worn. The bathroom didn’t appear to be clean or sterile. Although we didn’t use the kitchen area, it too was old and worn. My daughter beggged to leave because she was so grossed out by it. Fortunately we only needed a place to sleep and were able to leave in the morning. The site said free br... read more

Saugata 

on Expedia

a year ago

No breakfast was available 

carol 

on Expedia

a year ago

My first 2 nights I was in a dirty deferred maintenance room. The shower curtain rod was taped together and It caused it to lean oddly and the curtain would not even stay shut. Nobody had been cleaning the bottom outside of the toilet lots if dirt and hair. Smears all over the mirrored closet door in the room and the picture . The outside hallway had a horrid smell!! on my second night people were making all kinds of noise out in the hallway at 3:30 AM. Also upon my arrival I kept waiting and waiting for someone to check me ... read more

Katherine 

on Expedia

a year ago

The trash from the previous residents hadn’t been emptied, lightbulbs didn’t work, the shower curtain was missing and the toiletries were minimal. Constant noise, even in the middle of the night, and obnoxious cooking food odors in the hallway.