Extended Stay America - Shelton - Fairfield County

Richard 

on Expedia

a year ago

Nothing 

Anonymous 

on Expedia

a year ago

Save your time and money I was extremely disappointed in the room. The first night, at 3am someone was yelling in the hallway for 10 minutes. The 2nd night was the icing on the cake because I woke up at 4am to use the restroom. When I got back to the bed, there was a bug on my pillow! Not a spider, fly, gnat but either a tick or bedbug! It’s too cold for ticks unless it’s been living in there for a while. Either way I packed my bags and immediately checked out. When I told the front desk, the kid didn’t seem concerned but sa... read more

Victoria 

on Expedia

a year ago

I got there to check in and they just said “we don’t have any rooms available for you.” Basically that was it, no manager was on call and the check in person was rude and not empathetic at all. I will never stay at another extended stay ever. Never felt so disregarded and dismissed in my life. I hope no one ever has to experience what I did. 

Sarah 

on Expedia

a year ago

noise and not very clean. 

JoAnn 

on Expedia

a year ago

There was a horrible smell on the 2nd floor. Told the front desk and all she said was I have a note here. I think a refund of my room would be nice. My husband could hardly sleep. It was coming through the vents in the room. 

SUPRIYA ASHOK KUMAR 

on Expedia

a year ago

I had booked and paid for queen bed . I had confirmation from Expedia . When I got to hotel they informed no queen bed avail and asked me to pay extra for King bed upgrade as that’s the only room avail . Also at 5am there was so much noise in the room above me . I was in 227 . It felt like someone was jumping and that woke me up . The grab and go breakfast is terrible and unhealthy / filled with sugar 

Gynna 

on Expedia

a year ago

Unpleasant smell