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Extended Stay America - Shelton - Fairfield County

3.6
  • Hotels
  • Shelton, CT

About this business

HospitalityHotels

Location details

945 Bridgeport Ave., Shelton, CT, 06484, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,334 reviews
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Rashaiel's profile image
Rashaiel 
a year ago

Dogs barking loud as hell smelled like dog moment walked in felt like I was at a dog/drug park....My skin itched from the moment I walked in to the moment I left..Yuck never again 

Business response:

Dear Rashaiel, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management 

Jennifer's profile image
Jennifer 
a year ago
John's profile image
John 
a year ago

Will never stay at this facility again 

Business response:

Dear John, Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet your expectations. Please provide more details of your concerns and we will address them with our team to prevent future occurrences. We are committed to improving our services and hope you might consider giving us another chance to provide you with a better stay. Thank you again, and we hope to welcome you back in the future.Sincerely,Hotel Management 

John's profile image
John 
a year ago
Kip's profile image
Kip 
a year ago

4 cop cars pulled up as we were checking out — not exactly sure why 

Business response:

Dear Kip, Thank you for your feedback. We apologize for any concern or discomfort this situation may have caused during your departure. The safety and well-being of our guests are always our top priorities, and we take such matters seriously. We appreciate your understanding and will work to ensure a calm and secure environment for all our guests. We hope to provide a more positive experience on your next visit.Sincerely,Hotel Management 

Shayne's profile image
Shayne 
a year ago
Chourouk's profile image
Chourouk 
a year ago

Not clean at all 

Business response:

Dear Chourouk, Thank you for your feedback. We apologize that the cleanliness of your room did not meet your expectations. Maintaining high standards of cleanliness is a priority for us, and we are addressing this issue with our housekeeping team to ensure improvements. Your comments are valuable in helping us enhance our service, and we hope you’ll give us another chance to provide a better experience. We look forward to welcoming you back in the future. Sincerely,Hotel Management 

Kathleen's profile image
Kathleen 
a year ago

For he price I paid in the Shelton area, one would expect a clean safe environment for my family. It was not clean, inside or outside the room. The hallways were dirty, the grounds were dirty, people were living there permanently and made it feel uncomfortable. The room floor was sticky, it smelled terrible inside and outside of the room, smoke in hallways, people smoking outside the entrances. It felt unsafe! Shelton is a beautiful town so this was all shocking! I’ve never experienced this at any hotel I’ve ever booked. Whe... read more

Business response:

Dear Kathleen, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. Sincerely,Hotel Management 

Kevin's profile image
Kevin 
a year ago

Was noisy 

Business response:

Dear Kevin, Thank you for your feedback. We’re sorry to hear that the noise affected your stay. We strive to provide a peaceful environment for all our guests and will be reviewing our noise management procedures to address this issue. Your comfort is important to us, and we appreciate your input in helping us improve. We hope you’ll consider staying with us again for a quieter experience. We look forward to welcoming you back. Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Shelton - Fairfield County

How is Extended Stay America - Shelton - Fairfield County rated?

Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews. 

When is Extended Stay America - Shelton - Fairfield County open?

Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.